What are the responsibilities and job description for the 911 Dispatcher position at Niobrara County Sheriff's Office?
Job Overview
We are seeking a dedicated and efficient Dispatcher to join our team. The Dispatcher will play a crucial role in coordinating communications between various departments and ensuring timely responses to incidents. This position requires strong multitasking abilities, excellent communication skills, and the capacity to remain calm under pressure. The ideal candidate will have experience in law enforcement or emergency services, with a solid understanding of conflict management and phone etiquette.
Duties
- Receive and prioritize incoming calls, assessing the urgency of each situation.
- Dispatch appropriate personnel or resources based on the nature of the call.
- Maintain accurate records of all communications and actions taken.
- Transcribe information accurately for reporting purposes.
- Analyze situations quickly to provide effective solutions and support to field personnel.
- Provide first aid instructions over the phone when necessary.
- Manage conflicts effectively while maintaining professionalism in all interactions.
Requirements
- Previous experience in law enforcement or emergency dispatching is preferred.
- Strong phone triage skills with the ability to assess situations rapidly.
- Proficient in conflict management techniques to handle challenging interactions.
- Excellent typing skills for accurate data entry and transcription.
- Strong analytical skills to evaluate information and make informed decisions.
- Demonstrated phone etiquette that reflects professionalism and empathy.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join our team as a Dispatcher and contribute to our mission of providing exceptional service through effective communication and coordination.
Job Type: Full-time
Pay: $20.45 - $21.78 per hour
Benefits:
- 457(b)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Military leave
- On-the-job training
- Paid military leave
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- Evening shift
- Overnight shift
Experience:
- Typing: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Lusk, WY 82225 (Required)
Ability to Relocate:
- Lusk, WY 82225: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22