Account Development Manager, Research Business

About NIOX

NIOX is a medical device company focused on point of care asthma diagnosis and management. Our market-leading NIOX® products are used in clinical settings by physicians around the world to improve asthma diagnosis and management and by leading research organisations conducting clinical studies on behalf of pharmaceutical companies.  At present, NIOX provides products and services in around 50 countries. For more information please visit www.NIOX.com.

In order to support these activities we are currently seeking an Account Development Manager, Research business.

Key Responsibilities of Role:

The Account Development Manager (ADM), Research Business will be responsible for taking a long-term, consultative approach to managing existing accounts and prospective partners. The ADM will also analyze market trends, develop strategic sales plans, and align client / prospect objectives with business solutions. The ADM will be responsible for maintaining, developing and enhancing strong working relationships with our client base as well as any other responsibility required to achieve organizational goals. The ADM, Research, will develop strategy according to market dynamics to expand utilization of FeNO within CROs, Study Sponsors, Academic Research Institutions and Government Research Institutions to secure new partnerships in Global Clinical Research.

Specific/ Other Responsibilities will include:

• Implement account management strategy to maintain, protect, expand and enhance sales for NIOX with key account(s).  Meet or exceed sales objectives.
• Establish strong working relationships with customer accounts (i.e. management, procurement, and forecasting) and internal stakeholders.
• Partner with internal stakeholders (i.e. Account Service Representative(s), Supply Chain, Technical Operations, Product Development, and Medical Affairs) to provide first-in-class customer experience and flawless execution of order processes, logistics, and tracking.
• Demonstrate resilience and the ability to overcome challenges in a fast-paced and dynamic work environment
• Conduct critical analyses of all data sources to determine return on investment, trends, opportunities and threats. Monitor customer experience, account sales, and contract performance of assigned account(s) on a regular basis.
• Develop strong business relationships with Key Opinion Leaders (KOLs) and decision-making personnel in customer segments
• Execute strategy according to market dynamics to expand utilization of FeNO within CROs, Study Sponsors, Academic Research Institutions and Government Research Institutions.  
• Attend investigators meetings, relevant conferences, and customer sites to provide education on FeNO testing, capabilities presentations, device demonstrations, and customer support.
• Work with accounts’ product development teams to ensure NIOX is integrated in data report systems
• Prepare quotes/proposals, develop training materials, and deliver as requested by customers

Qualifications and/or experience required to perform the role:

• Experience:  Five (5) or more years of experience responsibility in medical account management/development (B2B) industry (i.e. – device, supplies, services, etc.). 
  • Highly preferred areas of experience: previous background in clinical research organizations and cross-functional work within an organization.  Background and direct experience clinical research organizations, pharmaceutical and/or medical device companies, relationship building with C-suite level leadership in targeted key accounts. Experience in meeting and collaborating with individuals conducting research 

• Skills and Abilities:  Strong interpersonal, teamwork, organizational and workload planning skills.  Must be a strategic thinker, dependent and a strong communicator.   Must be motivated and able to work with stakeholders to accomplish goals. Ability to accurately forecast pipeline opportunities   Computer skills - Excel, Word, PowerPoint.  Strong public speaking skills and presentation skills.  Ability to travel overnight up to 25% of the time with some weekend travel.  Ability to keep up with current business practices within the industry. Possess strong oral and written communication skills.  Ability to prepare and manage forecasts / budgets by use of data extraction.
• Education:  Minimum Bachelor’s Degree is required, with a strong preference for science disciplines (i.e. RT, RN, NP, PA, PharmD, or MD)

Office Location

This position is based in Morrisville, NC, situated near the Research Triangle Park (RTP) and close to the RDU Airport. Our Morrisville office is a fully functioning division of the NIOX Group, PLC which is easily accessible from the surrounding areas. Our office also provides access to the great amenities in the Raleigh/Durham/Chapel Hill that the area has to offer and is a part of what has made it a Top 10 location to work in the US.

Culture

NIOX is proud to be an inclusive employer that supports our employees to realize and achieve their full potential. We are a diverse organization that champions a healthy work life balance.

As a truly global organization, international collaboration between colleagues in different countries is encouraged and supported. The Morrisville office works in a cohesive and collaborative manner, providing excellent opportunities for networking with colleagues.

We live and breathe our passion, recognition, integrity, drive, and effectiveness (PRIDE) values and ensure that we are working towards a common goal and this is to improve the quality of life of millions of people suffering from asthma. Each of these values help us to achieve excellent things, individually and together.

We value each individuals contribution and recognize the difference they make to the lives of asthma sufferers every day by supporting us in working towards our goal.

Application process

Thank you for considering a career at NIOX.  If you would like to apply for the position, please apply online, ensuring you include the following information:

·       Full name, location, email address and phone number

·       Curriculum Vitae

·       Cover letter

·       Current salary

·       Required salary

·       Date available to start/notice period

After you have submitted this information, an email will be sent to you inviting you for a first interview. Due to the quantity of applications we receive, if you do not receive an email from us within 10 working days, please assume that you have been unsuccessful on this occasion.

Important notice to Employment businesses/ Agencies

NIOX does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site.  All employment businesses/agencies are required to contact NIOX’s human resources department to obtain prior written authorisation before referring any candidates to NIOX.  The obtaining of prior written authorisation is a condition precedent to any agreement (verbal or written) between the employment business/ agency and NIOX. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of NIOX.  NIOX shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.