Assistant Manager - Air Import

Overview

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo.  NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. 

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX.  NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.  NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees.  NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

This salary range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law.  At NEU, it is not typical for an individual to be hired at or near the top of the range for the role.

Responsibilities

The purpose of the Air Import Assistant Manager position is to work within an import unit to provide stability and lead the subordinate staff.

• Supervise the department staff in accordance with the policy and guidelines provided by the department manager. Give direct instructions to subordinates as needed. Provide direct support to supervisors and/or team leaders as needed. Be aware of the needs of the staff to meet the goals and objectives provided by the manager.
• Daily operation including the direct contact with customers / brokers / subcontractors / other departments, etc. Investigate and resolve any issues if possible, and report to the manager.
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• Collect and analyze department data to support the goals and objectives of the department manager.
• Communicate with overseas branches and sales staff to support retention of existing business as well as acquiring new business.
• Reviewing SOP (Operational and Billing) and achieving high customer satisfaction.
• Cost Analysis and negotiation with subcontractors to increase revenue.
• AR/AP review with staff and manager.
• Sales calls for new/old customers to increase business opportunity.

Note: This job description indicates the general nature and level of the work being performed by employees in this job. It is not intended to be an exhaustive list of all tasks, duties, and qualifications of employees assigned to this job. Incumbents may be asked to perform other duties as required. Any percentages are approximate and may vary based upon the specific job requirements at each location.

Qualifications

• High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
• Approximately 5 years department or industry experience
• Analytical skill (Familiar with logistics concepts and planning concepts)
• Knowledge of international commerce (sales and payment term, method, customs regulations etc.)
• Knowledge of Consolidator system
• Knowledge of Department of Transportation (DOT), State, Federal and Interstate Commerce commission (ICC) regulation.

Organization Relationships:

Reports To Import Manager

Work Environment:

(With or without accommodations) This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Nippon Express offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $85,000 - $90,000