What are the responsibilities and job description for the Team Leader - Customs Brokerage position at Nippon Express USA?
Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world.
Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.
Responsibilities:Prepare customs entry information and related documentation, under the guidance/instructions of the director supervisor. Provide departmental support and lead the staff in the Brokerage department.
- Lead the Brokerage staff by providing instruction and assistance.
- Prepare correct Customs entry and relate documentation.
- Communicate with customers to secure additional/special information for correct entry preparation.
- Communicate with Customs and/or other Government Agencies on entry/release issue
- Interact with Import Department and/or Warehouse staff on entry/other Government Agencies release.
- Discuss and resolve issues of tariff classification, valuation, and admissibility. Requirements with clients, Customs, and other government agencies
- Audit, reports, and lead the staf
- Interact with other Departments within Branch on Customs, other government entry and release of cargo.
- Ensure all staff is in compliance with all company policies and training.
- With the help of the Supervisor, trains staff on general training.
- Handle other job assignments as determined by the direct supervisor.
- Must be able to demonstrate leadership skills.
- 3 years department or industry experience.
- Strong teamwork skills and inclination.
- Good communications skill – listening, providing and receiving feedback.
- Process improvement.
- Patience – ability to deal with complex processes that may involve multiple levels of approval.
- High school diploma or equivalency certificate or significant or relevant or appropriate working experience. Some college desirable.
- Strong quantitative and analytical skills.
- Strong computer and analytical skills – PowerPoint, Word, and Excel
Work Environment:
Nippon Express offers a generous Employee Benefits Package including:
- Medical, Dental, and Vision beginning the 1st of the month after 30 days.
- 401k with a company match
- Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
- Generous Vacation and Sick time.
Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $35 - $40
