What are the responsibilities and job description for the Operations Coordinator position at NIS America, Inc.?
The Operations department oversees the purchasing role in the company, such as sellable goods, components, and office supplies. Operations tracks purchases from planning to purchase to delivery.
This includes procurement, storage, distribution, and tracking of inventory items to ensure adequate stock levels, cost-effectiveness, and adherence to company standards.
- PROCUREMENT
- Main task is to oversee manufacturing and delivery of physical items which we sell to the customer. Purchase goods for sale, perform all necessary tasks to assure goods purchased deliver ON TIME to our vendors to meet all scheduled and announced release dates.
- PLANNING
- Planning of projects. Assists in planning by acquiring quotes, manufacturing schedule, and logistics schedule to meet delivery deadlines as defined by the release day of the items.
- MANUFACTURING
- Support internal project planning meetings, to determine what goods and deadlines are needed
- Oversee submission of design files to vendors, and assist during proofing process between vendor and design team.
- PURCHASING
- Purchasing of Goods for Resale: Perform all necessary tasks to assure goods purchased for resale are ordered, manufactured, and delivered ON TIME to meet all scheduled and announced release dates. Purchasing may need to be done via sending a purchase order by email, or by purchasing through a vendor web portal.
- LOGISTICS
- Manufactured goods may be required to move between locations, or to our business partners. Maintain an on-time delivery schedule, and investigate logistic issues such as delays or lost items.
- Work with warehouses to confirm delivery, assembly, and shipment of items.
- Accurately track received goods, and ensure a correct inventory number in warehouse system and NISA ERP system.
- INVENTORY MANAGEMENT
- Keep track of the status of purchasing / manufacturing orders in the ERP system.
- Track inventory items in the warehouses and identify/fix discrepancies.
- SALES ORDER PROCESSING
- Enter orders received from customers into the ERP system. Communicate the status of orders with customers. Review open orders regularly to confirm timely fulfillment and update status in the ERP system.
Required Qualifications:
Candidate required to have experience in the following
- One year experience in item procurement and ERP usage
- Experience in Word, Excel, and Google Workspace
- Experience writing business emails
- Basic project management experience
Preferred Qualifications:
Candidate is not required to have these qualifications, but these skills are desirable
- Experience with NetSuite ERP System
- Experience in Procurement or Purchasing department of consumer industry or
- Basic knowledge of the differences between Nintendo Switch / Sony PS4 & PS5 /
- Experience with ordering goods through external vendor ordering system