What are the responsibilities and job description for the Implementation Project Manager - Utility Customer Care & Billing Software position at NISC?
Summary :
For more information on Utility CC&B, click .
Essential Duties :
- Assist and perform in coordinating basic software implementation project plans.
- Present and share software application usage information and best practices with Member / Customers as it relates to assigned project plan.
- Assist in validating and verifying the accuracy of converted data.
- Assist and provide application support throughout the project lifecycle.
- Assist with basic level conversion analysis.
- Prepare Change Requests (CRs) and follow up through resolution.
- Perform after hours call support as assigned.
- Commitment to NISC’s Statement of Shared Values.
- Other duties as assigned.
Knowledge, Skills & Abilities Preferred :
NISC’s Shared Values & Competencies :
Education Preferred :
Bachelor’s Degree in a business-related field or equivalent experience.
Minimum Physical Requirements :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.
Disclaimer :
Management may modify this job description by assigning or reassigning duties and responsibilities at any time.
