What are the responsibilities and job description for the Keno/Sportsbook Runner-Writer position at Nisqually Red Wind Casino?
Description
Benefits of Working at Nisqually Red Wind Casino Include:
- FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
- FREE Short-Term Disability, Life and Accident Insurance
- FREE Meal during shift
- FREE gaming license renewals
- FREE uniform dry cleaning services
- $1 per hour shift differential
- Paid Time Off & Paid Holidays
- Floating holidays
- 401(K) Retirement Program (match up to 4%)
- Health & Wellbeing Reimbursement
- Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
- Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
- Flex spending and Dependent care spending
- Career advancement opportunities
- Periodic Team Member contests and giveaways
- Team Member dining and gift shop discounts
POSITION OBJECTIVE: Provide exceptional service and value to our guests.
Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities.
Our Vision: Creating incredible experiences.
Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork
JOB SUMMARY: Process Keno and Sportsbook tickets for guests and assist in the understanding of how to play. Process Keno/Sportsbook tickets through a computerized system, call Keno games, mark numbers called and verify draw results. Assisting guests with understanding sports betting terminology and betting options.
Requirements
QUALIFICATIONS
Required skills and knowledge:
- Complete Title 31 requirements
- Basic math skills
- Pass NRWC pre-employment testing
- Must be able to obtain a Food Handlers Permit
- Ability to work all shifts including weekends and holidays
- Ability to obtain a Class III Gaming License
Preferred skills and knowledge:
- Previous cash handling experience
- Previous front-line guest service experience
PHYSICAL REQUIREMENTS:
- Ability to bend, reach, push, pull, squat and lift up to 40 pounds
- Ability to stand and/or move around continuously during the assigned shift
- Manual and finger dexterity
- Ability to tolerate a noisy, smoke-filled environment
ESSENTIAL FUNCTIONS OF THE JOB:
- Knowledge of departmental Guest Service Standards
- Knowledge of casino promotions
- Start Keno games, keep existing games intact and collect house revenues
- Understand, support and explain all Keno and Sportsbook content, promotions, betting events, and betting odds as expected
- Perform both Keno and Sportsbook runner and writer duties
- Introduce the oncoming runner to guests on the gaming floor
- Follow all Keno and Sportsbook rules in accordance with established Casino policies and procedures
- Operate wagering terminal and perform machine maintenance, including but not limited to loading new paper/tickets and keeping the area free of all debris
- Explains the rules and variations of betting at players request, answers players questions and assists them with the game/race in order to provide adequate customer service and promote betting activity
- Pays all winning bets according to proper odds, to ensure that winning players receive accurate payments
- Manage and maintain Keno/Sportsbook cash banks
- Ensure guests are utilizing the Reward Club card and ask for coupons
- Notify supervisor of any irregularities in guest play or transactions
- Perform other duties as assigned
NATIVE AMERICAN HIRING PREFERENCE
Rev: 4/28/2023
Salary : $18
