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End user computing Lead/Manager

Nissan Motor Iberica SA
Indiana, PA Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/19/2025

End User Computing Lead / Manager

Location : Nissan Digital Hub, Trivandrum, IN

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

Time Type : Full Time

Posted On : Posted 5 Days Ago

Job Requisition ID : R00167340

Nissan is a pioneer in Innovation and Technology. With a focus on Mobility, Operational Excellence, Value to our Customers, and Electrification of vehicles, you can expect to be part of a very exciting journey here at Nissan. Nissan is going after a massive Digital Transformation backed by leading technologies across the organization globally. We are committed to building a diverse, entrepreneurial organization, and our current team is strong evidence of that. Our people are what drive the business forward. At Nissan Digital, you will be part of a dynamic team with ample opportunities to grow and make a difference.

Position Description : We are looking for an End User Computing Lead / Manager with 8 to 14 years of experience in managing and maintaining Windows environments, IT asset management, network infrastructure, and Video Conferencing Systems. The ideal candidate will be responsible for ensuring a high level of customer satisfaction in the end user computing area.

Responsibilities :

  • Lead day-to-day IT operations, infrastructure services support, hardware & software asset management.
  • Experienced in Intune / Autopilot infrastructure.
  • Experienced in Windows image deployment & management.
  • Sound knowledge of the ITIL framework.
  • Demonstrable technical expertise in deploying MS applications, operating systems, and their migrations.
  • Act as an escalation point for EUC related tasks, including Laptop / Desktop installation, configurations, and troubleshooting.
  • Patch management of Windows systems.
  • Deep technical skills in Microsoft Core technologies - DNS, DHCP, WINS, Intune, SCCM, etc.
  • Good understanding of Microsoft Active Directory and related configurations.
  • Cisco VC systems administration, IT asset management.
  • Excellent communication skills, both written and verbal.

Desired Skills :

  • Strong knowledge of networking concepts and protocols (e.g., TCP / IP, VLANs, etc.).
  • Experience in server-related technologies – Windows Server 2016, 2019.
  • Knowledge of Linux / Ubuntu servers.
  • Experience in ServiceNow ITSM & ITOM discovery and Software Asset management.
  • Work Hours :

    CET time zone (11 : 30 AM to 9 : 30 PM IST)

    Qualifications :

    MCA / B-Tech / BE in Computer Science or Information Technology.

    Certifications – Desirable :

  • Azure Administrator Associate.
  • Microsoft 365 Certified : Fundamentals.
  • Microsoft Certified Azure Virtual Desktop Specialty.
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