What are the responsibilities and job description for the G270SA0 - Part Time Entry Level Tier 1 Help Desk - Cleared position at NiSUS Technologies Corporation?
Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Schedule Options:
2pm-10pm Monday & Tuesday and 2pm-6pm Wednesday OR
6pm-10pm Wednesday and 2pm-10pm Thursday & Friday
TS/SCI with poly required
Bachelor of Science
5 years of related experience may be substituted for a degree.
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