What are the responsibilities and job description for the Remote EAP Counselor position at Nivati?
You're looking for something exceptional! So are we!
We are searching for an experienced and self-driven Remote Counselor to join our team! In this role, you will mainly be responsible for deliver top-quality mental health counseling to corporate clients. All while working in an remote environment!
Remote Counselor duties and responsibilities
- Utilize brief, solution-focused interventions to resolve the clients presenting issue
- Ensure safety for clients who present at risk to harm self/others
- Ensure that all clients are properly referred to long-term treatment, when clinically appropriate, utilizing their benefit plan and/or community resources
- Maintain up-to-date documentation for all client contacts in the Zenovate system per established procedures and processes
- Maintains clinical responsibility for individual, family and/or group counseling of clients.
- Provides diagnostic assessments, treatment planning and completes necessary updates as required.
- Provides effective and efficient management of caseload and transfers/discharges clients in a timely manner.
- Demonstrates satisfactory performance on identified outcome measures and client satisfaction reports.
- Participates in program development as requested and where possible.
- Keeps current with trends and developments related to essential job competencies, and demonstrates continued growth.
Remote Counselor requirements and qualifications
- Master's Degree in Social Work, Counseling or Psychology required
- Independent clinical license required
- Experience providing direct clinical services and solution-focused therapy
- Knowledge of treatment issues and EAP services
- Exceptional communication skills, with a strong focus on customer service and sound clinical judgment
- Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills
- High-speed internet, quiet home office set up, and ability to take appointments telephonically or over video
- Must have good documentation, treatment and assessment skills.
About Nivati
Nivati is the easiest way to understand and reduce employee stress. The company's innovative platform provides actionable insights to thousands of organizations globally, empowering companies to improve employee wellbeing, morale, and engagement. With over 1200 practitioners on the platform, Nivati's powerful stress-relieving tools are available to every employee - anytime, anywhere.
