What are the responsibilities and job description for the Sales Account Executive position at NJ/NY Gotham Football Club LLC?
NJ/NY Gotham FC (“Gotham FC” or “the Club”) is a National Women’s Soccer League (“NWSL”) team representing New Jersey and New York. The team plays at Red Bull Arena in Harrison, NJ.
The Role:
Gotham FC is seeking an Account Executive who will participate in hands-on execution of daily best practices that include prospecting potential leads, revenue generation through cold calling, setting, and selling directly to consumers via virtual and in person meetings and relationship building. In addition, you can expect to develop skills to become better at selling season memberships, group outings, premium outings, and enhancing fan and consumer experiences through coaching, mentoring, and learning to grow in a safe environment. You will collaborate with a close-knit team of sales and service professionals while reporting to the Vice President of Ticketing.
Key Responsibilities:
- Coordinate and execute sales calls to potential customers through prospecting, cold calling, and referrals from current customers.
- Proactively create opportunities for new business through up-selling opportunities and referrals from new and existing clients.
- Contact assigned leads to generate new sales across member plans, group sales, and single game plans.
- Effectively follow up with clients and prospective clients to build relationships to help provide repeat business and to meet excellent customer service requirements.
- Utilize search engines and other platforms to generate new prospects within New York metro area businesses, athletic clubs, and affinity groups.
- Execute all assigned sales campaigns and training.
- Represent the team at home games and work on in-game selling of ticket plans or entertaining prospective clients.
- Achieve monthly and annual goals set by the Vice President of Ticketing.
- Participate and contribute to weekly sales and service department huddles and training sessions.
- Maintain records of all sales activities in the company database (CRM).
Qualifications:
- Bachelor’s degree or equivalent education and experience.
- Minimum of 2 years experience in customer service and sales.
- Experience in the sports industry is a plus.
- Experience working with Ticketing and CRM tools (Ticketmaster, Salesforce, HubSpot, etc.).
- Passion for sports and understanding of the unique dynamics of the industry.
- Proficiency in Google Suite.
Capability & Other Characteristics:
- Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
- Excellent communication and presentation skills, both written and oral.
- Ability to develop, leverage and maintain relationships.
- Organized with consistent attention to detail.
- Highly motivated individuals with a strong desire to build a career in the sports business.
- Excellent written, verbal communication and interpersonal skills.
- Ability to maintain confidentiality of sensitive information.
- Ability to work in a fast-paced environment.
- Ability to communicate in English, in both written and oral form.
- Ability to maintain confidentiality of sensitive information
- Ability to work in a fast-paced environment
- Legally authorized to work in the United States
Location:
Based at Gotham FC’s business office, which is located at 15 Exchange Place Jersey City, New Jersey, on a hybrid working schedule which consists of three core in-office/in-person days (Tuesday, Wednesday, and Thursday) and two non-core days (Monday and Friday), with the option of being in the business office or remote. Ability to attend all home games and any mandatory events as well as away games, as necessary. A willingness to travel for other business-related needs, as they arise. Ability to work at the team’s soccer operations office in Whippany, New Jersey, as needed. Gotham FC requires its associates to live in its market, that is, within reasonable commuting distance of Gotham FC’s offices, practice facility and Red Bull Arena.
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Gotham FC is an equal opportunity employer and welcomes everyone to our team. We are committed to broadening the pool of qualified talent for consideration, including those who have been historically underrepresented. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply.
Job type: Full-time Exempt position
Salary range: $40,000 - $45,000 annually, plus commission eligible
Benefits: Medical, Dental & Vision benefit plans available for Employee and Family, Employee funded 401(k) option
This job description is a broad summary of the essential job functions and general duties for this position, the additional job duties that may be required from time-to-time, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. The person in this role may be required to and must be willing to perform other duties as assigned, to meet organizational needs. This job description may be modified from time to time, at the sole discretion of Gotham FC.
This employee must follow and enforce all policies and procedures formulated by Gotham FC and be a role model for the organization.
The existence of this job description does not modify the employee’s “at-will” status. That is, unless a signed employment contract specifying a term of employment exists between Gotham FC and the employee or his/her/their representative, both Gotham FC and the employee will have the right to terminate the employment relationship at any time, with or without reason or notice, unless otherwise prohibited by law.
Salary : $40,000 - $45,000
