What are the responsibilities and job description for the HomeCare Scheduler position at NJ05, SYNERGY HomeCare of Parsippany?
Synergy HomeCare is actively seeking a full-time, in-office scheduling coordinator to become part of our team. Candidates must possess at least one year experience scheduling with a HomeCare agency.
The role involves coordinating between our clients and caregivers to ensure that our clients receive the highest quality of care they deserve.
Benefits for a Scheduling Coordinator include:
- Competitive salary.
- Paid vacation time.
- Paid sick leave.
- Paid holidays.
- Matched 401K .
- Performance bonuses.
- A supportive team environment.
- Health insurance
Primary Responsibilities of a Scheduling Coordinator:
- Match and schedule caregivers with patients according to skill level, availability, and customer requirements.
- Provide customer service and meet the needs of both patients and caregivers.
- Communicate new assignments and/or schedule changes to caregivers and clients.
- Confirm and update caregiver availability, including vacation, sick leave, and holidays.
- Contact clients and caregivers for service delivery follow-up and to assess satisfaction with services.
- Assist with daily office tasks.
Qualifications:
- High school diploma or higher education.
- Minimum of one year of experience in HomeCare scheduling.
- Proficient computer skills (Microsoft Word/Excel) and the ability to learn and use scheduling and training systems effectively.
- Capable of multitasking and meeting strict deadlines.
- Detail-oriented and well-organized.
- Strong communication skills, both written and verbal.
- Reliable , with strong work ethic
Schedule:
- 8 hour shift
- Day shift
- Monday - Friday
- Weekend/On-call availabiliy a plus
Experience required: One year scheduling experience in a home care setting.
Education required: High school diploma or higher.
Skills: Outstanding customer service and time management skills, along with excellent communication abilities.
Characteristics: We are looking for self-motivated individuals who are autonomous and eager to learn.
To join our exceptional team at SYNERGY HomeCare, apply today!
