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Supervisor, Workers' Compensation Legal Subrogation

NJM Insurance Group
Trenton, NJ Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

At NJM Insurance Group, a top-rated insurance company, we are seeking a Supervisor, Workers' Compensation Legal Subrogation at our West Trenton headquarters.

Job Responsibilities :

  • Manage Subrogation Department workflow; reviewing claims for quality, process and accuracy; ensuring timely communications and accurate lien reimbursement calculations
  • Provide coaching and development opportunities to staff, ensuring alignment with NJM competencies and department workforce expectations
  • Facilitate team goals and objectives, in alignment with department operational plan and value proposition.
  • Conduct regular one on ones with staff to support growth and development, monitor performance standards and provide recognition.
  • Review and approve requests for lien waivers, within authority, including, but not limited to requests under N.J.S.A. 34 : 15-20
  • Review calculations for Orders Approving Settlements, Orders for Total Disability, Certifications under N.J.S.A. 34 : 15-12b
  • Coordinate and manage effective claim recoveries in the best interest of policyholders
  • Prepare subrogation claims analyses and attend claims reviews
  • Draft Preservation / Inspection Letters and interface with policyholders related to same
  • Review and provide authority for settlement negotiations of liens within authority
  • Manage complex claims, CAT Claims and Death claims for Subrogation investigation
  • Oversee referrals to outside law firm
  • Conduct monthly staff meetings
  • Manage projects related to subrogation recoveries
  • Prepare end of year analysis of subrogation recoveries
  • Provide and implement process improvements
  • Provide reporting of trends within the unit
  • Process overflow subrogation tasks
  • Interface and coordinate with legal defense counsel to ensure proper protection of lien rights
  • Monitors performance standards
  • Attend / Participate in Mediations as needed

Required Skills & Experience :

  • Ability to collaborate with team to improve financial stewardship and service of policyholders
  • Ability to provide creative solutions to subrogation settlements, opportunities and processes
  • Knowledge of subrogation laws governing workers' compensation in NJ, PA, NY, CT, DE, MD
  • Ability to handle pressure-based environment while maintaining professional demeanor
  • Proven communication skills with a strong phone presence in extensive communication. Must be able to handle difficult conversations and exhibit conflict management skills.
  • Ability to work within a team environment in a positive and cooperative manner
  • Take ownership of tasks and see them through to completion. Honor commitments and fulfill promises.
  • Ability to work remotely with excellent time management, self-discipline, and organizational skills.
  • Responsible for the accuracy and clarity of all documents.
  • Ability to provide effective leadership through coaching and development.
  • Legal Disclaimer : NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

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