What are the responsibilities and job description for the Supervisor, Workers' Compensation Legal Subrogation position at NJM Insurance?
At NJM Insurance Group, a top-rated insurance company, we are seeking a Supervisor, Workers' Compensation Legal Subrogation at our West Trenton headquarters.
Job Responsibilities :
Manage Subrogation Department workflow; reviewing claims for quality, process and accuracy; ensuring timely communications and accurate lien reimbursement calculations
Provide coaching and development opportunities to staff, ensuring alignment with NJM competencies and department workforce expectations
Facilitate team goals and objectives, in alignment with department operational plan and value proposition.
Conduct regular one on ones with staff to support growth and development, monitor performance standards and provide recognition.
Review and approve requests for lien waivers, within authority, including, but not limited to requests under N.J.S.A. 34 : 15-20
Review calculations for Orders Approving Settlements, Orders for Total Disability, Certifications under N.J.S.A. 34 : 15-12b
Coordinate and manage effective claim recoveries in the best interest of policyholders
Prepare subrogation claims analyses and attend claims reviews
Draft Preservation / Inspection Letters and interface with policyholders related to same
Review and provide authority for settlement negotiations of liens within authority
Manage complex claims, CAT Claims and Death claims for Subrogation investigation
Oversee referrals to outside law firm
Conduct monthly staff meetings
Manage projects related to subrogation recoveries
Prepare end of year analysis of subrogation recoveries
Provide and implement process improvements
Provide reporting of trends within the unit
Process overflow subrogation tasks
Interface and coordinate with legal defense counsel to ensure proper protection of lien rights
Monitors performance standards
Attend / Participate in Mediations as needed
Required Skills & Experience :
Ability to collaborate with team to improve financial stewardship and service of policyholders
Ability to provide creative solutions to subrogation settlements, opportunities and processes
Knowledge of subrogation laws governing workers’ compensation in NJ, PA, NY, CT, DE, MD
Ability to handle pressure-based environment while maintaining professional demeanor
Proven communication skills with a strong phone presence in extensive communication. Must be able to handle difficult conversations and exhibit conflict management skills.
Ability to work within a team environment in a positive and cooperative manner
Take ownership of tasks and see them through to completion. Honor commitments and fulfill promises.
Ability to work remotely with excellent time management, self-discipline, and organizational skills.
Responsible for the accuracy and clarity of all documents.
Ability to provide effective leadership through coaching and development.
Legal Disclaimer : NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
