What are the responsibilities and job description for the Front Desk Dental office Insurance specialist position at NK dental LLC?
Pediatric Dental office looking for front desk/insurance specialist, Spanish speaking preferred, those with previous experience in dental office front desk management, coding, terminology will be highly preferred.
General Job Duties
- greet patients
- register new patients ,verify and update patient information
- assist patients to complete all necessary forms and documentation & upload into system
- inform patients of dental office procedures and policy
- move patients through appointments as scheduled
- answer and manage incoming calls
- respond and comply to requests for information
- schedule patient appointments
- confirm upcoming appointments and recalls according to office protocol
- check daily appointment schedule
- arrange patient charts for next day appointments
- fill in cancellations and no-shows
- organize referrals to other medical specialists
- collect and receipt payments from patients at time of treatment
- inform patients of financial treatment plan options
- arrange payment schedule with patients
- prepare and mail billing statements
- prepare and send claim forms for dental insurance
- arrange supporting documents for insurance claims
- Reconcile insurance claims on regular basis, follow-up and resolve outstanding claims
- update patient education materials
- maintain a professional reception area
- maintain and manage patient records in compliance with privacy and security regulations
- safeguard patient privacy and confidentiality
- Perform dental assistant duties in staffing emergency situations.
Education and Experience
- general education degree or high school diploma
- knowledge of dental terminology, procedures and diagnosis
- knowledge of computer and relevant software applications
- knowledge of general administrative and clerical procedures
- working knowledge of dental insurance
- Experience working as a dental assistant
Key Competencies and Skills
- communication skills
- information collection and management
- planning and organizing
- accuracy
- customer service skills
- team work
- initiative
- adaptability
- confidentiality
Benefits
After specific wait periods, candidate will qualify for 401K with match, sick time, PTO, and bonuses.
Job Type: Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 8 – 24 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid sick time
- Paid time off
Medical Specialty:
- Pediatrics
Schedule:
- 8 hour shift
Work Location: Multiple locations
Salary : $17 - $22