Junior IT Solutions Specialist

Functional Title: Junior IT Solutions Specialist
Department: Corporate Operations
Reports To: System Solutions Architect (to Senior IT Manager and CCO)
Overtime Eligible (Y/N): Y (Non-exempt)

Position Summary:
In collaboration with the System Solutions Architect, ensure streamlined operations of automation projects in alignment with the organization’s business objectives by planning, coordinating, and executing automation-related activities through management and oversight of the Microsoft Power Platform-based business solutions.

Essential Duties/Functions:

• Business Process Automation, & Data, System Optimization

1. Workflow Optimization & Implementation

§ Evaluate, implement and monitor newly adopted automation tools and technologies.

§ Maintain the efficient and secure operation of all current automation technology solutions and functions, adhering to corporate requirements and industry standards.

§ Oversee system performance and implement enhancements to improve efficiency and reliability.

§ Conduct maintenance and updates of Power Platform-based solutions and address any emerging issues.

§ Document and review code/automation scripts by providing clear explanations, detailing business process steps, and ensuring adherence to best practices for quality and maintainability.

2. Data Integration & Management

§ Assist in development of Power BI dashboards, including building dynamic visuals such as calculated tables, graphs and charts.

§ Maintain table relationships and referential integrity to prevent inconsistencies.

§ Monitor data integrity and troubleshoot connectivity issues.

• Project Management

1. Collaboration with Internal Departments:

§ Collaborate with business units to identify their needs and deliver effective technology solutions.

§ Collect information and data required for project implementation.

§ Conduct regular meetings to ensure smooth implementation.

§ Maintain structured Teams channel organization for efficient communication and collaboration.

2. User Training & Support

§ Develop comprehensive operational manuals for automated workflows.

§ Present automation improvements to communicate benefits and drive adoption.

• Perform Miscellaneous Duties:

1. Emerging Technology Monitoring - Conduct thorough research and evaluate emerging technologies to identify opportunities for innovation and improvement within the organization.

2. Assist IT Team as needed with tasks outside core responsibilities, ensuring smooth IT operations.

Experience/Qualifications:

• Bachelor’s degree in information technology, mathematics, or a related field.
• A minimum of 2 years of relevant experience, ideally within the financial sector, demonstrating a strong understanding of industry-specific challenges and solutions.
• Proven experience with the Microsoft Power Platform, including Power BI and Power Automate.
• Familiarity with project management methodologies and tools is essential.
• Exceptional analytical and problem-solving abilities, with a track record of identifying issues, developing solutions, and implementing improvements effectively.
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams.

The expected hourly rate for this position ranges from $36.06/hr. - $40.87/hr. (annualized gross base pay equivalent of $75,000 - $85,000). It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary, overtime earnings, and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus based on qualitative performance factors.

In addition to a competitive base salary and discretionary bonus eligibility, we offer a generous benefits package which consists of the following:

• Medical, Dental, and Vision Insurance – Premiums for employees are covered at 100% and premiums for dependents are covered at 70% by the company

• 401k match and Money Purchase Plan (fully company-funded)

• Life Insurance and Disability Insurance

• Pre-tax Commuter Benefits

• Up to 6 weeks of Paid Parental Leave

• Tuition Reimbursement

• Current Hybrid Work Arrangements

• Paid Holidays in addition to vacation days, floating days and paid sick time

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. This document is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbents. Job responsibilities are subject to change, with or without notice. All employees may be required to perform duties outside of their normal responsibilities at any time at the Company’s sole discretion.

NLGIA is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religion, sex, gender (including gender identity and gender expression), national origin, citizenship, immigration status, age, disability, sexual orientation, military or veteran status, genetic information, sexual or other reproductive health decisions, or any other characteristic protected by applicable federal, state or local law.

During the application process and, if hired, during employment, I agree to participate (if so requested by the Company and as not prohibited by applicable law) in testing to determine whether employees are under the influence of controlled drugs or illegal substances. Such tests or examinations will be performed by qualified professionals selected by the Company.

This submission of my application attests to the fact that the information that I have provided on my application, resume, given verbally, or provided on any other materials, is true and complete to the best of my knowledge and also constitutes authority to verify any and all information submitted on this application. I understand that any misrepresentation or omission of any fact in my application, resume or any other materials, or during any interviews, can be justification for refusal of employment, or, if employed, termination from the Company’s employ. The Company or its agents may seek to verify the information on this application. As such, I hereby authorize the Company or its agents to contact any former employer or any representative of any other organization to which I have made reference in this application, and I hereby authorize said employer and/or representative to provide information to the Company on my behalf. I also affirm that I have not signed any kind of restrictive document creating any obligation to any former employer that would restrict my acceptance of employment with the Company in the position I am seeking. I understand that this application is not an employment contract for any specific length of time between the Company and me, and that in the event I am hired, my employment will be “at will” and either the Company or I can terminate my employment with or without cause and with or without notice at any time. The Company may, at its sole discretion, hold in abeyance or revoke, amend or modify, abridge or change any benefit, policy practice, condition or process affecting its employees.

I acknowledge that I have read all of the above statements, and that I understand them.