Account Coordinator

Description

This is a Full-time, in-person, 9am - 5pm, Monday - Friday job.
We are excited to announce an opportunity for an enthusiastic and detail-oriented Account Coordinator to join our dynamic team! As an Account Coordinator, you will play a crucial role in supporting our team by ensuring that our parents and school administrators receive the highest level of service and attention. You will be the go-to person for administrative tasks, project coordination, and communication between our accounts and internal teams. This position is perfect for individuals who enjoy working collaboratively with both internal and external teams to achieve goals. You will have the opportunity to develop relationships with our clients, understand their needs, and contribute to the success of various projects. We believe in fostering a friendly and inclusive work culture where every team member's idea is valued. If you are proactive, organized, and have a passion for providing excellent client service, we would love to have you on board in this key role. Join our team and help us maintain our reputation as a leader in delivering outstanding results for our clients! 

Responsibilities 

• Assist the office staff in daily operations and activities ensuring dispatch and drivers have necessary equipment  

• Prepare and maintain reports on performance of drivers for multiple accounts.  

• Communicate effectively with parents and school administrators to ensure their needs are met. 

• Communicate effectively with drivers to ensure they are following company policies and state and federal regulations. 

• Help gather and analyze data for client reporting purposes. 

• Support the development and execution of new projects and strategies to improve efficiency within the office. 

• Maintain organized documentation and records for all account activities. 

• Transport vehicles to have them serviced and/or repaired.  

• Ensure vehicles are in working order and meet company policies and state and federal regulations.  

• Perform routine vehicle inspections to ensure they meet company policies and state and federal regulations. 

• Categorize, track, and oversee the distribution and intake of safety equipment. 

Qualifications

Requirements 

• At least 1 year of experience in a similar role or in client service. 

• Strong organizational and multitasking skills with great attention to detail. 

• Excellent written and verbal communication skills. 

• Proficiency in Microsoft Office Suite and experience with CRM software. 

• Ability to work collaboratively in a team-oriented environment. 

• A positive attitude and a passion for helping others succeed.