Noah's Ark - Sales Representative - Seasonal

The Sales Representative is responsible for executing events, growing existing accounts and generating new business to ensure that event and catering revenues meet or exceed budget to maximize revenue and profits.

The ideal Sales Representative candidate is a highly organized, customer service orientated strategic thinker that is tech savvy with excellent writing and speaking skills. Working on growing sales, numerous projects simultaneously, meeting deadlines, and handling pressure on a daily basis.
Noah's Ark - Sales Representative - Seasonal

• Generate new business opportunities for Noah’s Ark
• Research and build new and existing accounts
• Manage, organize, and categorize all client relations through Salesforce and other prospecting tools
• Establish and cultivate client relationships, revenue goals, and expectations
• Secure Park buyouts on an annual basis
• Develop relationships with key stakeholders that shape and influence public perception of park, trade groups, industry contacts, travel/tourism boards, and community organizations
• Work alongside marketing team to plan and execute integrated sales campaigns
• Establish and cultivate internal relationships with park operations and leadership to ensure the relevance and success of group sales and events execution
• Proactively research, grow, and maintain sales database by cold calling and emailing new and current customers and leads, including tracking and analyzing sales data
• Respond to and resolve customer inquiries via phone, email and CRM platforms
• Maintain composure and a high degree of professionalism when handling and/or responding to negative feedback
• Create content for sales flyers and promotions, website information, and mailings about offerings and pricing each season, including email campaigns via Salesforce
• Promote and sell all aspects of group sales which includes non-catered groups, catered groups, online consignment, hard ticket consignment, and specialty groups
• Accurately process all sales orders, including billing, accounts receivables, and ticketing aspects
• Report sales within each channel segment
• Oversee the execution of catered events at the park. Train and supervise admissions team members on ticket collection and customer service at catered pavilion events
• Create and print hard tickets for group sales, including both catered and non-catered events
• Perform general office management functions, including answering phones, responding to guest emails, and assisting with events
• All other duties as assigned by leadership

• Bachelor’s degree in Marketing and/or Sales, Advertising, Communications, or related fields preferred; Equivalent work experience will also be considered.
• 1 years of related work experience in sales, marketing, or customer service role highly desired
• Experience with Salesforce CRM
• Previous amusement park, theme park, or waterpark experience a plus

• Must be at least 18 years of age to comply with Wisconsin Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays, open to close
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to handle high-pressure situations, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
• Must possess strong written and verbal communication skills and be comfortable communicating directly with potential and existing customers
• Must be comfortable speaking in front of large groups
• Strong desire to deliver high-quality group events that exceed client expectations
• General financial acumen highly desired
• Ability to identify trends and sales patterns with customers/guests
• Must possess strong attention to detail and problem-solving abilities
• Ability to use office technology and equipment, such as PC, software, copier, and telephone
• Ability to follow direction, multi-task, and work as part of a team as well as independently

• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand, walk, and remain on feet for long periods of time throughout the day
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

• This role will be primarily based in an office setting with frequent interaction with other outdoor park locations
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, pollen and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Noah’s Ark and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season