Case Manager - Community Support Program -PT

GENERAL DESCRIPTION: The Case Manager for WISE’s Community Support Program (CSP) provides mental health and substance abuse rehabilitation services and supports necessary to assist the individual in achieving and maintaining the highest degree of independent functioning. The CSP Program utilizes a team approach to provide intensive, rehabilitative community support, crisis intervention, group and individual psycho-education, and skill building for activities of daily living. CSP Case Managers provide a comprehensive array of rehabilitation services most of which are provided in non-office settings by a mobile team. Services are focused on skill building with a goal of maximizing independence. Community-based treatment enables the team to become intimately familiar with the participant’s surroundings, strengths and challenges, and to assist the participant in learning skills applicable to his/her living environment. The team services and interventions are highly individualized and tailored to the needs and preferences of the individual.

MAJOR RESPONSIBILITIES:

1. Rehabilitation assessment and development of the rehabilitation plan;

2. Re-evaluation and adjustment of the rehabilitation plan;

3. Crisis response services either face-to-face or telephonic;

4. Psycho-education services for rehabilitation from psychiatric or substance abuse disorders;

5. Clarification of goals and motivational support for pursuing goals related to employment, education, community involvement, and use of natural supports;

6. Residential supports, such as motivating the participant to find and lease an apartment, and assistance with tenancy issues and problems;

7. Skill building and support for Activities of Daily Living, including:

a. Teaching, coaching and assisting with daily living and self-care skills such as the use of transportation, nutrition, meal planning and preparation, housekeeping, and basic household tasks, dressing, personal grooming and hygiene, management of financial resources, shopping, use of leisure time, interpersonal communication, personal safety, child care and parenting, basic first aid, and problem solving

b. Other skill development activities directed at reducing disability, restoring participant functioning and achieving independent participation in social, interpersonal, family, or community activities and full community re-integration and independence as identified in the waiver Recovery Plan.

c. Teaching of recovery skills in order to prevent relapse such as symptom recognition, coping with symptoms, emotional management, relaxation skills, self-administration and appropriate use of medications, and preparation of illnesses related advance directives

d. Development of self-advocacy skills for the purpose of accessing natural supports, self-help, and other advocacy resources; and

e. Health and wellness education.

8. Education, support, and consultation to family members (and significant others) of the participant, provided these activities are directed exclusively toward the rehabilitation treatment of the participant;

9. Participation in waiver Recovery Plan development and quarterly Recovery Plan update meetings, if requested by the DMHAS Support Coordinator;

10. Travel to an appointment with a participant or family member when the CSP provider is also engaged in a qualifying waiver service activity; and

11. Group treatment, involving not more than four persons receiving care, focusing on any of the activities listed in Items #4 through #7 above.

QUALIFICATIONS: This position requires a Bachelor’s Degree in a behavioral health-related specialty (may include special education or rehabilitation) OR two years of experience in the provision of mental health services (may include special education and/or services to persons with developmental disabilities) OR be a Certified Peer Specialist; a valid driver’s license; and use of a safe and road-worthy vehicle to travel to clients’ homes and to assist clients with transportation. Experience working with clients with chronic mental illness and working with clients in-home preferred.

Hiring is contingent upon successfully passing a state police check, a physical exam including a PPD, and completing the Community Support Program trainings through the Department of Mental Health and Addiction Services (DMHAS).

REPORTS TO: The CSP Case Manager is supervised and accountable to the Coordinator of Community-Based Services.

Job Type: Part-time

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays

Work Location: In person