Front Counter Associate

Nobile Shoes, Treasure Coasts largest comfort shoe retailer is looking for a Front Counter Associate who will be responsible for providing exceptional customer service to all customers in a timely and professional manner.

• Task and Duties:
• Assist walk-in/call in customers in a friendly and positive manner
• provide pricing and availability
• Identify, research and resolve customer issues
• Process customers orders
• Pick orders for walk in customers
• Assist in replenishing display items
• Assist in maintaining professional appearance of store front including but not limited to: the counters, showroom, and customer restroom and parking area
• Ensure all front counter operations and cash handling are performed per policies and procedures.
• Positive, customer oriented service attitude
• Be able to work under pressure
• Be a team player and support the needs of the organization
• Be a single solution source for customers
• Understand and utilize other departments
• Relay import company/industry information
• Recommend appropriate products to enhance customer experience
• Ability to recognize opportunity for additional sales
• Maintain customer relationships
• Meet company performance standards and goals as defined by Office Manager
• Other duties as assigned
• Regular and Consistent attendance a must
• Excellent written and verbal communications skills
• Ability to work and manage multiple tasks, able to set appropriate priorities, respond to changes and demonstrate flexibility in dealing with daily demands
• Familiar with computer operation, data entry with multiple screens/ POS
• Strong interpersonal communication skills to support team effort and needs of organization
• Bilingual a huge plus
• Administer the point of Sales system/accurately perform all functions

Physical Requirements:

• Walking
• Standing
• Stooping
• Kneeling
• Pushing
• Pulling

Job Type: Full-time

Benefits:

• Employee discount
• Paid training

Shift:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person