What are the responsibilities and job description for the Retail Sales Associate - Boutique at LaPlaya Beach & Golf Resort - PT position at Noble House Hotels & Resorts?
Job Type
Part-time
Description
Job Summary:
The part-time Retail Sales Associate is responsible for providing excellent customer service by welcoming in guests to the boutique and assisting them with their shopping needs at LaPlaya Beach & Golf Resort.
Essential Functions:
Requirements
Education & Experience:
Salary Description
$16.00/hour
Part-time
Description
Job Summary:
The part-time Retail Sales Associate is responsible for providing excellent customer service by welcoming in guests to the boutique and assisting them with their shopping needs at LaPlaya Beach & Golf Resort.
Essential Functions:
- Perform opening duties and opening the POS system
- Maintain and organize display areas
- Receive, process and organize shipments of new products
- Restock boutique items that are low in inventory
- Inform guests of special promotions
- Process guest payments using the POS system
- Process room charges
- Process telephone orders
- Maintain floor stock and ensure the boutique is fully stocked and neat in appearance
- Maintain an in-depth knowledge of merchandise to provide recommendations
- Process returns
- Notify manager of any damaged merchandise
- Ship guest purchases as requested
- Perform closing procedures and run closing reports
- Balance bank and deposit drop
- Anticipate guest needs and respond promptly acknowledge all guests
- Handle any guest complaints and resolve, ensuring guest satisfaction
- Other duties as assigned
Requirements
Education & Experience:
- Previous experience in retail
- Customer Service experience
- On the job training
- Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding
- Ability to communicate effectively with the public and other colleagues
- Impeccable work ethic and excellent organizational, time management, and communication skills
- Attention to detail
- Able to work independently and follow directives from leadership
- Exemplary customer service skills
- Maintain a work environment that is clean and presents a professional image
Salary Description
$16.00/hour
Salary : $16
