Front of House Staff (Bartender, Server, Food Runner, Barback)

Front of House staff - server/bartender/food runner

Downtown Salem, Oregon

Full-Time and/or Part-Time

Purpose

Noble Wave is hiring for our Louisiana restaurant in downtown Salem. We are looking for candidates willing to work part-time and full-time, days, nights, weekends, and some holidays.

Overall position

Noble Wave is now operating as a full table service restaurant. We are looking for candidates with experience working in a full table service-model and who are willing to be cross-trained and work all FOH positions (including bartender, server, food runner, and barback). Experience and willingness to also be cross-trained for BOH responsibilities (including prep cook, line cook, and dishwasher) is a plus. Noble Wave uses a tip share model where all tips are shared across the entire FOH and BOH teams.

Personal qualities of an ideal candidate - our biggest priorities

• Ability to maintain a positive attitude even under stress
• Be a team player
• Maintain a customer service-oriented mindset
• Possess excellent communication and listening skills
• Willingness to take initiative
• Have the desire to constantly improve

Day-to-Day responsibilities

• Provide excellent service to all customers
• Engage with guests in a friendly and professional manner
• Be knowledgeable of and perform and maintain cleaning responsibilities according to all current OHA and related guidelines
• Responsibly serve alcohol
• Properly handle cash and credit card transactions
• Comply with all food/alcohol handling and food/alcohol safety standards
• Take customer orders via mobile POS at tables
• Enthusiastically communicate with guests about all items we serve and be able to make recommendations based on customers’ preferences
• Accommodate special guest requests, as necessary
• Direct customers to clean tables
• Keep dining area clean including running dirty dishes to kitchen dish pit and wiping down tables
• Assist with washing dishes as necessary
• Run food to tables
• Follow recipes and prepare drinks to meet all company standards
• Communicate with team to ensure drinks are coming out at the right times
• Communicate with team to ensure customer orders are coming out at the right times
• Wash glassware
• Show up on time
• Be clean, presentable, ready to work
• Complete any necessary pre-shift work
• Work safely, cleanly, and efficiently
• Complete any closing tasks for your shift
• Willingness to be cross-trained in other areas of the brewpub
• Other responsibilities as required
• Follow all company policies and procedures

Desired skills and experience

• Customer service experience
• Food service experience
• 1 years’ serving experience in a high volume restaurant preferred
• Ability to assess needs and prioritize accordingly
• Basic knowledge of food preparation techniques, food allergies and other dietary restrictions
• Knowledge of cocktail, wine, and beer preparation techniques
• Passionate about staying up-to-date on the latest beer, wine, and cocktail trends
• Valid food handlers card and alcohol serving permit or ability to get each
• ServSafe certification is a plus

Physical and mental requirements

• Ability to stand, walk, and be on your feet for prolonged periods of time
• Ability to read and follow written English instructions
• Ability to safely navigate small spaces and crowded areas
• Ability to routinely twist, turn, kneel, climb, stoop, bend, and crawl
• Ability to move supplies and equipment using appropriate techniques, tools, and/or assistance
• Ability to wear a face covering, mask, or face shield and willingness to follow all current OHA and other guidelines related to COVID-19

Compensation and benefits

• Tip share
• Potential for raises, bonuses, and/or promotions dependent on performance
• Discounted meals and other perks

Tip Share

Tip share is a way for us incentivize teamwork between all staff members. Each member of our team is responsible for ensuring our guests have an exceptional experience, so we believe that each staff member should also share in the tips generated by providing an exceptional experience - simple as that.

Noble Wave is an equal opportunity employer. We do not discriminate on the basis of disability in our hiring or employment practices and comply with all regulations promulgated by the US Equal Employment Opportunity Commission under Title I of the ADA. Please let us know if we can do anything to accommodate your needs.

Job Types: Full-time, Part-time

Pay: $16.00 - $21.00 per hour

Benefits:

• Employee discount
• Paid sick time
• Paid training

Shift:

• Day shift
• Evening shift
• Night shift

Work Location: In person

Salary : $16 - $21