Demo

Program Manager- Community Living

Noble
Indianapolis, IN Full Time
POSTED ON 12/31/2024 CLOSED ON 1/29/2025

What are the responsibilities and job description for the Program Manager- Community Living position at Noble?

Description

Noble Values: People First - Equity - Community - Self-Determination – Diversity

Noble Mission: To expand opportunities and enhance the quality of life for people with disabilities and their families through individualized services

Summary

Leadership position in Community Living responsible for providing quality direct support services for individuals in residential and community-based settings, while also responsible for providing some administrative support and oversight for assigned clients. Generally assigned to one primary location.

Supervisory Responsibilities

Direct Support Professionals

CL Site Leader

FLSA Status: exempt Work from home eligible: No

Duties/Responsibilities

  • Schedule staff in a manner that provides needed coverage for clients and minimizes overtime pay, while ensuring that ISP outcomes can be adequately achieved.
  • Ensure all Individual Support Plans (ISPs), Person-Centered Plans (PCPs), Behavior Plans and High-Risk Health Plans are current and ensure staff receive training for successful implementation of such plans.
  • Coordinate with the appropriate health care professionals to ensure clients’ medical needs are met and schedule staff to cover medical appointments.
  • Ensure all safety measures, including fire and tornado drills, are implemented and appropriately documented per regulations.
  • Provide on-call support for Community Services department as needed. Respond to emergency situations or provide crisis intervention when necessary. Rotate on-call responsibilities and provide shift coverage in emergency situations.
  • Oversee appropriate use of client and agency funds.
  • Identify community resources which could enhance an individual’s quality of life and assist individuals in being active members of their community through participation in activities of their choice.
  • Monitor the home and community environments for general cleanliness and potential safety hazards, provide training to individuals for emergencies, and ensure general safety precautions are in place.
  • Perform other duties and/or complete special projects as may be requested or assigned.
  • Immediately alert supervisor of any potentially critical issue or crisis situation.

Requirements

Required Skills/Abilities:

  • Ability to learn and effectively utilize identified computer software applications to accomplish tasks
  • Ability to read, comprehend, interpret and apply information from general procedures, instructions, data and reports.
  • Oral/written communication skills to clearly and effectively express ideas.
  • Ability to positively participate as an effective team member.
  • Ability to understand and implement changes, as directed, in anticipation of events and circumstances.
  • Customer service, negotiation and networking skills to support individuals served in desired services

Education And Experience

  • Associates degree required. Bachelor’s degree preferred in rehabilitation, psychology or other related major preferred
  • Minimum of 2 years’ experience working with individuals with developmental disabilities, preferably in residential services
  • Technical/professional knowledge in social work, rehabilitation and/or human services
  • Skills to effectively understand the Person-Centered Plan process, funding sources and utilization of hours
  • Attention to detail, quality assurance and ability to analyze and manage procedures, information and schedules

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer
  • Must have ability to lift/move materials weighing up to 50 lbs. periodically
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