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Desktop Support Specialist

Noblesoft Technologies
San Diego, CA Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 3/29/2025

Skills / Knowledge Required :

  • 57 years Win7 and Win10 operating systems knowledge
  • Ability to perform logical OSI layer troubleshooting to determine root cause of errors
  • Working knowledge of TCP / IP DHCP DNS and LAN / WAN networks
  • Subnetting and basic network security
  • Familiarity with ServiceNow ticketing system and reporting metrics
  • Experience developing and deploying attended / unattended imaging / OS installation and virtual backups
  • SCCM software deployment & management tool
  • Remote desktop / remote support software experience for technical troubleshooting
  • Microsoft Office 2016 and O365
  • Microsoft Teams / web conferencing services
  • Data storage migration and archiving best practices

Functional Knowledge Required :

  • Bachelors of Science in Computer Science Life Science or equivalent industry experience
  • CompTIA A N or S optimal
  • 5 years of relevant technical experience including (but not limited to); Windows OS networking remote computing and backup systems
  • AWS S3 storage and Virtual Workspace experience a plus

    • Experience with scientific instrumentation

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