What are the responsibilities and job description for the Microsoft Dynamics 365Solution Consultant position at Noblesoft Technologies?
Job Title : Microsoft Dynamics 365 Solution Consultant
P osition Type : Contract
Location : Greensboro North Carolina (3 days / week onsite is required)
D365 CE / CRM Functional Consultant with implementation and deployment experience. Must be able to be onsite 3 days a week at least.
Location : Greensboro (Charlotte) North Carolina. Local candidates preferred.
The Solution Consultant / Functional Analyst will have 5 years of experience specialized in Microsoft Dynamics 365 Customer Service and Power Platform who will play a crucial role in implementing and optimizing our Dynamics solution to meet business needs.
Role / Responsibilities
- Extensive understanding of Microsoft Dynamics 365 module Customer Service Power Platform and Integrations
- Knowledge of the platforms capabilities limitations and best practices for customization.
- Experience in automotive industry can be valuable for understanding sectorspecific requirements and challenges.
- Requirement Gathering : Collaborate with stakeholders to understand business needs and processes.
- Conduct workshops and interviews to elicit requirements and document them comprehensively.
- Translate business requirements into functional specifications.
- Design solutions that leverage standard functionalities of Dynamics 365 and identify areas requiring customization.
- Configure the Dynamics 365 environment to align with business needs.
- Customize entities workflows forms and dashboards as required.
- Plan and oversee the integration of Dynamics 365 with other systems (e.g. ERP CRM thirdparty applications).
- Ensure data consistency and integrity across integrated systems.
- Lead or assist in the deployment of Dynamics 365 solutions.
- Support in development of user manuals and training materials.
- Offer ongoing support and troubleshoot issues postimplementation.
- Create detailed documentation of the configuration customizations and integrations.
- Maintain documentation for future reference and auditing.
Skills and Competencies
Key Skills
Marketing,Business Process,Customer Service,Communications,Cloud,Products demonstration,C#,Database,CRM,Project Management,Client Relationship,Interpersonal skills,Sales goal,Sales Process,Analytics
Employment Type : Full Time
Vacancy : 1
