Retail Assistant General Manager, Denver

Retail Assistant General Manager, Denver

Objective:

Are you looking to grow and excel in the cannabis industry? Are you passionate about managing and developing retail teams and implementing operating efficiencies? If so, we have an opportunity for you. NOBO is a multi-brand, vertically integrated cannabis organization focused on growth, sustainability, and optimization. We oversee every step of growing and processing of cannabis to ensure we create the industry's best products with our customers in mind.

As an Assistant Manager, you are detail-oriented, friendly, a team player, and an important part of the store's efficiency. Previous leadership experience will be key in this position. Someone with a great eye for detail that is equally committed to the team and the overall success of NOBO in exchange, you'll get to join an incredible team of passionate cannabis professionals and benefit from continual growth opportunities for professional development and advancement. The Ideal candidate will have the following qualities:

• 3 years of cannabis-related retail experience preferred

• 1 years of Retail/Customer Service Management experience

• Excellent leadership and communication skills

• High School Diploma or GED required

• Comfortable working on a computer and learning new systems

• Proficient with documents, spreadsheets, and email

• Minimum of 21 years of age

• Must pass any and all required background checks

Requirements

• Must comply with all legal or company regulations for working in the cannabis industry.

• Colorado MED employee license needs to be active

Tasks and Expectations

• Participate in developing and implementing operational rules, regulations, policies, and procedures

• Be able to fill any role within the workflow if needed

• Supervise activities of the NOBO staff in conjunction with the General Manager and other members of the management team

• Have excellent organization and time management skills

• Oversee execution and maintenance of all retail operations, including workforce management, inventory reconciliation, and technology solutions – Devices as well as POS and Cash Handling

• Work with Compliance to ensure operations are to state regulations while making sure all diversion/theft/loss prevention security policies and practices are being followed

• Foster positive and productive relationships with key regulators, inspectors, and law enforcement personnel.

• Must be able to communicate clearly and effectively

• Improving metrics through customer experience leadership

• Manage, supervise, and direct the activities of the dispensary and team

• Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills

• Address issues that arise from employees or customers (complaints, grievances, etc.)

• Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff

• Ensure the dispensary remains compliant with security, inventory, and local and state regulations

• Report on buying trends, customer needs, profits, etc.

• Maintain a consistent focus on customer loyalty and create engaging and resonant customer experiences.

• Propose innovative ideas to increase market share

• Manage financial records and cash handling procedures

• Provide education for staff about cannabis strains, edibles, concentrates, and consumption mechanisms

• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge

• Manage and inspire staff to deliver the highest level of customer service

• Collaborate with the General Manager in conducting performance reviews, training needs, and career development

• Maintain outstanding store conditions to ensure that store appearance is in line with corporate standards.

• Assist and support all managers when needed

• Other duties as assigned by the Corporate Management Team

Physical Demands

The Assistant Manager regularly works evenings, weekends, and holidays to meet the needs of our facility. Successful performance of this role requires that the incumbent is physically able to move freely between different parts of the store, lift up to 50 pounds and spend several hours a day viewing a computer screen. This position is frequently required to stand, walk and reach with hands and arms.

Shift availability:

• Day Shift (Required)

• Night Shift (Required)

• Weekend Shift (Required)

• Holiday Shift (Required)

Job Type: Full-time

Work Location: One location

COMPENSATION

• $40,000 to $60,000 annually dependent on experience

BENEFITS

• Paid Holidays, PTO and PSL

• Health, vision, and dental insurance options available after 90 days

WORKING CONDITIONS AND PHYSICAL ENVIRONMENT

NOBO Colorado operates in an office environment. Must be able to work in an office environment with low to moderate noise levels. Must be able to lift or leverage up to 25 pounds frequently. Must be able to sustain posture in a seated or standing position for prolonged periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse and other business machines. Visual and color acuity are required for reading and interpreting legal and financial documents. Accommodations may be made for qualified individuals to perform the essential functions of the position.

EQUAL PAY FOR EQUAL WORK ACT (THE “ACT”), COLORADO REVISED STATUTES (“C.R.S.”)

NOBO will make reasonable efforts to announce, post or otherwise make known all opportunities for promotion to all current employees on the same calendar day and prior to making a promotion decision. A “promotional opportunity” exists when NOBO has or anticipated a vacancy in an existing or new position that could be considered a promotion for one or more employees(s) in terms of compensation, benefits, status, duties, or access to further advancement. A communication announcing, posting, or otherwise making a promotional opportunity known will be in writing and include at least (i) job title, (ii) compensation and benefits, and (iii) means by which employees may apply for the position.

NOBO will make reasonable efforts to communicate promotional opportunities with any method(s) by which all NOBO employees (i) can access within their regular workplace, either online or in hard copy, and (ii) will be told where to find required postings or announcements. If a particular method reaches some but not all employees, such as an online posting not accessible to those lacking internet access or access to or knowledge of that internet site, then an alternative method will still be used for NOBO employees.

NOBO will notify all employees of promotional opportunities and will not limit notice to those employees it deems qualified for the position, but NOBO may state that applications are open to only those with certain qualifications and may screen or reject candidates based on such qualifications.

NOBO does not need to post a promotional opportunity to all employees if NOBO has a compelling need to keep a particular opening confidential because the position is still held by an incumbent employee who, for reasons other than avoiding job posting requirements, NOBO has not yet made aware they will be separated. If any NOBO employees are told of the opportunity, all employees must be told who with (i) meet the minimum qualifications or (ii) have a job “substantially similar” (within the meaning of C.R.S. § 8-5-102 in the Colorado Equal Pay for Equal Work Act) (the “Act”) to any employees being told of the opportunity. If the need for confidentiality ends before any deadline to apply for the job, NOBO will then promptly comply with applicable posting requirements in the Act.

No promotion posting to other employees is required for a promotion within one year of an employee being hired with a written representation (whether in an offer letter, in an agreement, or in a policy NOBO published to employees) that NOBO will automatically consider an employee for promotion to a specific position within one year based solely on their own performance and/or NOBO’s needs.

No immediate promotion posting is required to fill a position on a temporary basis for up to six months where the hiring is not expected to be permanent, e.g., an acting or interim position. If the hire may become permanent, then the required portion posting must be made in time for employees to apply for the percent position.

Promotion posting requirements do not apply to NOBO employees entirely outside Colorado.

The compensation posting requirements do not apply to either (i) jobs to be performed entirely outside Colorado, or (ii) postings entirely outside Colorado.

Salary : $40,000 - $60,000