Retail General Manager, Denver

Retail General Manager, Denver

Objective:

Are you looking to grow and excel in the cannabis industry? Are you passionate about managing and developing retail teams and implementing operating efficiencies? If so, we have an opportunity for you. NOBO is a multi-brand, vertically integrated cannabis organization focused on growth, sustainability, and optimization. We oversee every step of growing and processing of cannabis to ensure we create the industry's best products with our customers in mind.

As a General Manager, you are detail-oriented, friendly, a team player, and an important part of the store's efficiency. Previous leadership experience will be key in this position. Someone with a great eye for detail that is equally committed to the team and the overall success of NOBO in exchange, you'll get to join an incredible team of passionate cannabis professionals and benefit from continual growth opportunities for professional development and advancement. The Ideal candidate will have the following qualities:

• 3 years of cannabis-related retail experience preferred

• 5 years of Retail/Customer Service Management experience

• Minimum of 3 years of inventory management and cash handling experience

• Excellent leadership and communication skills

• High School Diploma or GED Required. Bachelor’s degree in Business Administration Management or related field is strongly preferred. Equivalent knowledge and experience is considered.

• Comfortable working on a computer and learning new systems

• Proficient with documents, spreadsheets, and email

• Minimum of 21 years of age

• Must pass any and all required background checks

Requirements

• Must comply with all legal or company regulations for working in the cannabis industry.

• Colorado MED employee license needs to be active

Tasks and Expectations:

• Oversee all provisioning facility operations including customer and patient service, quality assurance, purchasing, and procurement. Ensures that operating standards, policies, cost controls, and service criteria are maintained and followed throughout the provisioning process.

• Manage and oversee all provisioning facility staff and compliance strategies.

• Facilitate training, coaching, and development of staff.

• Oversee the management and maintenance of facility records.

• Encourage and maintain a culture of high integrity, teamwork, and respect.

• Maximize provisioning productivity and quality of service.

• Oversee transactions and product transfers between licenses.

• Establishes and supports facility policies, standards of operation and conduct.

• Monitors and upholds NOBO’s standards.

• Facilitate regular internal compliance audits and schedule third-party audits.

• Conduct regular physical inventory audits and report accordingly in METRC.

• Manage supply and inventory levels and facilitate purchasing.

• Manage spending against budget as it relates to changes in customer volume and revenue.

• Problem-solve to determine how specific items were not tracked correctly, fix the issue, and ensure that the incident is isolated.

• Ensure that all products are being stored and handled in sanitary conditions.

• Adhere to the company’s stated Equality and Diversity and Drug-Free Workplace policies.

• Keep abreast of and adhere to all federal, LARA, and local municipal regulations, specifically those regarding inventory management and Metrc reporting.

• Implement Crisis Response Plans as dictated by the company.

• Qualified applicants have an aptitude for comprehending compliance and the ability to adhere to a regulatory framework by creating, monitoring, and updating internal procedures as needed.

• Must follow all rules, regulations, policies, and procedures in accordance with the company's mission, vision, goals, and objectives.

• Maintain compliance when tracking, disposing, and reporting all cannabis waste to the State.

• Communicate effectively with the owners, managers, processors, and team members.

• Encourage and support open communication with employees to ensure a fair and friendly work environment.

• Lead employees to take actions that are consistent with the company’s overall strategy and values.

• Determine inefficiencies and knowledge gaps. Request training and determine solutions to remedy barriers to success.

• Monitor internal reports and evaluate performance against established departmental expectations.

• Ensure Facility Safety and Sanitation protocols are followed.

• Must adhere to the company's mission, vision, goals, and objectives.

• Other dues as assigned within job scope.

Skills and Abilities:

• Desire to continuously improve knowledge of sales and cannabis products.

• Knowledge and familiarity with cannabis software Dutchie.

• Knowledge of or a willingness to learn state-specific cannabis laws and regulatory compliance.

• Above average knowledge of Microsoft Office Suite and/or Google Suites.

• Possesses strong negotiation skills.

• Ability to de-escalate conflict within the team and with the public.

• Exhibits thoughtfulness and patience when dealing with staff.

• Superior inventory management and cash handling skills.

• Treats others with respect, keeps commitments, inspires the trust of others, works with integrity and upholds organizational goals and standards.

• Excellent analytical and critical thinking skills; ability to learn at a fast pace.

• Ability to foresee, analyze, and diagnose potential issues to mitigate risk.

• Strong business acumen and comfortability working with numbers.

• Eagerness to learn and implement process efficiencies.

• Supports a culture of teamwork and has a collaborative mentality.

• Demonstrates sound judgment and problem-solving ability.

• Effective verbal and written communication skills.

• Superior time management, organizational skills, and strong attention to detail.

• Must possess a sense of urgency and meet established deadlines.

• Ability to maintain professionalism and tact in difficult situations.

• Self-driven with a high degree of accountability.

• Ability to lift up to 50 lbs, squat, reach, and stand for extended periods of me.

Physical Demands

The General Manager regularly works evenings, weekends, and holidays to meet the needs of our facility. Successful performance of this role requires that the incumbent is physically able to move freely between different parts of the store, lift up to 50 pounds and spend several hours a day viewing a computer screen. This position is frequently required to stand, walk and reach with hands and arms.

Shift availability:

• Day Shift (Required)

• Night Shift (Required)

• Weekend Shift (Required)

• Holiday Shift (Required)

Job Type: Full-time

Work Location: One location

COMPENSATION

• $50,000 to $70,000 annually dependent on experience

BENEFITS

• Paid Holidays, PTO and PSL

• Health, vision, and dental insurance options available after 90 days

WORKING CONDITIONS AND PHYSICAL ENVIRONMENT

NOBO Colorado operates in an office environment. Must be able to work in an office environment with low to moderate noise levels. Must be able to lift or leverage up to 25 pounds frequently. Must be able to sustain posture in a seated or standing position for prolonged periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse and other business machines. Visual and color acuity are required for reading and interpreting legal and financial documents. Accommodations may be made for qualified individuals to perform the essential functions of the position.

EQUAL PAY FOR EQUAL WORK ACT (THE “ACT”), COLORADO REVISED STATUTES (“C.R.S.”)

NOBO will make reasonable efforts to announce, post or otherwise make known all opportunities for promotion to all current employees on the same calendar day and prior to making a promotion decision. A “promotional opportunity” exists when NOBO has or anticipated a vacancy in an existing or new position that could be considered a promotion for one or more employees(s) in terms of compensation, benefits, status, duties, or access to further advancement. A communication announcing, posting, or otherwise making a promotional opportunity known will be in writing and include at least (i) job title, (ii) compensation and benefits, and (iii) means by which employees may apply for the position.

NOBO will make reasonable efforts to communicate promotional opportunities with any method(s) by which all NOBO employees (i) can access within their regular workplace, either online or in hard copy, and (ii) will be told where to find required postings or announcements. If a particular method reaches some but not all employees, such as an online posting not accessible to those lacking internet access or access to or knowledge of that internet site, then an alternative method will still be used for NOBO employees.

NOBO will notify all employees of promotional opportunities and will not limit notice to those employees it deems qualified for the position, but NOBO may state that applications are open to only those with certain qualifications and may screen or reject candidates based on such qualifications.

NOBO does not need to post a promotional opportunity to all employees if NOBO has a compelling need to keep a particular opening confidential because the position is still held by an incumbent employee who, for reasons other than avoiding job posting requirements, NOBO has not yet made aware they will be separated. If any NOBO employees are told of the opportunity, all employees must be told who with (i) meet the minimum qualifications or (ii) have a job “substantially similar” (within the meaning of C.R.S. § 8-5-102 in the Colorado Equal Pay for Equal Work Act) (the “Act”) to any employees being told of the opportunity. If the need for confidentiality ends before any deadline to apply for the job, NOBO will then promptly comply with applicable posting requirements in the Act.

No promotion posting to other employees is required for a promotion within one year of an employee being hired with a written representation (whether in an offer letter, in an agreement, or in a policy NOBO published to employees) that NOBO will automatically consider an employee for promotion to a specific position within one year based solely on their own performance and/or NOBO’s needs.

No immediate promotion posting is required to fill a position on a temporary basis for up to six months where the hiring is not expected to be permanent, e.g., an acting or interim position. If the hire may become permanent, then the required portion posting must be made in time for employees to apply for the percent position.

Promotion posting requirements do not apply to NOBO employees entirely outside Colorado.

The compensation posting requirements do not apply to either (i) jobs to be performed entirely outside Colorado, or (ii) postings entirely outside Colorado.

?

Salary : $50,000 - $70,000