What are the responsibilities and job description for the Dispatcher - Animal Protection and Control position at NOCO Humane?
Are you passionate about helping animals and making a difference in your community? Do you thrive in fast-paced environments and excel at multitasking? Join our team as an Animal Protection & Control Dispatcher!
NOCO Humane is an independent nonprofit working to further the compassionate, safe, and responsible relationship between animals and people.
Animal Protection & Control Dispatcher – Be the Voice for Animals in Need!
Location: Loveland, CO
Full-Time | Hourly | Non-Exempt
Expected hiring range is $17.50 to $18.50 commensurate with applicable experience. Closes February 28th, 2025 or when filled.
What You’ll Do:
Answer & Respond to Calls: Be the first point of contact for citizens reporting lost, stray, or injured animals, animal-related public safety concerns, and ordinance violations.
Dispatch & Support Officers: Assign and dispatch calls to Animal Protection Officers, track their locations, and ensure their safety in the field.
Educate & Assist the Public: Help citizens understand local animal ordinances, responsible pet ownership, and department procedures.
Keep Records & Reports: Maintain detailed logs, reports, and statistics of daily activities.
Support Animal Shelter Operations: Assist with impounding and kenneling domestic animals (cats, dogs, rabbits, turtles, chickens, and more!) and applicable wildlife.
What We’re Looking For:
- 18 years old with a high school diploma or GED.
- Strong communication skills; dispatch or customer service experience preferred.
- Ability to multi-task and stay calm under pressure.
- Comfort handling animals of all temperaments, including injured or ill.
- Ability to type 40 WPM while using a radio headset.
- Bilingual (English/Spanish) is a plus and includes a wage premium.
Schedule: Varies. Can be 4x10 or 5x8 depending on business need. Shifts start as early as 730AM and end as late as 8PM. A weekend shift is a requirement.
If you love animals, have a passion for public service, and can handle high-energy environments, this job is for you! Apply today and help us protect and care for animals in our community!
Employee Benefits:
Health & Wellness:
- Medical, Dental, Vision & Supplemental Accident Insurance – Available for full-time employees. Medical insurance premiums are supplemented by NOCO Humane.
- Employee Assistance Programs (EAPs) – Free and confidential support for mental health and well-being. Available for employees and members of their household.
- Life/AD&D Insurance – Provided for employees enrolled in medical insurance through NOCO Humane.
- Short-Term & Long-Term Disability (STD/LTD) – Provided for full-time employees after one year of service.
Financial & Retirement:
- 403(b) Retirement Plan with Matching – Employer contributions to help you save for retirement. (3% match)
- PSLF Qualified Employer – Eligible for Public Service Loan Forgiveness.
- Service Recognition Program – Includes cash bonuses and additional PTO for long-term employees.
Time Off & Paid Leave:
- PTO Accrual – Paid time off for vacation, sick days, and personal use.
- Paid Holidays – Paid time off during select holidays (for full-time employees).
Pet Care & Discounts:
- Free Pet Adoption After One Year of Service – Adopt a shelter pet at no cost (not including applicable licensing fees).
- Free Heartworm, Flea/Tick Treatment, and Vaccines – For your personal dogs and cats.
- Retail Store Discounts – Savings on pet products and more at our shelter store and local pet stores.
- Discounted Pet Food Through Hill's Pro-Staff Feeding Program – Access discounted food and treats for your personal dogs and cats.
- Discounts on Pet Insurance
Make a difference—one call at a time!
NOCO Humane is an equal opportunity employer. Available benefits include medical, dental, vision, short term/long term disability and life insurance, matching 403b retirement plan, paid time off and discounts. NOCO Humane conducts criminal and DMV background checks and requires drug testing of all employment candidates.
Visit www.nocohumane.org/get-involved/careers for the Full Job Description.
Job Type: Full-time
Pay: $17.50 - $18.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Overtime
Education:
- High school or equivalent (Required)
Ability to Commute:
- Loveland, CO 80538 (Required)
Work Location: In person
Salary : $18 - $19
