What are the responsibilities and job description for the CSR - Customer Service Representative/Manufacturing position at Noll Human Resource Services?
Job Overview
We seek a motivated and detail-oriented Sales Support Representative to join our dynamic team. In this role, you will be crucial in supporting our sales team and ensuring a seamless customer experience. Your primary focus will be assisting with sales inquiries, processing orders, and providing exceptional customer service to enhance client satisfaction. Earn a competitive wage and comprehensive benefits package including profit-sharing bonuses.
Responsibilities
- Respond to customer inquiries via phone and email in a timely and professional manner.
- Assist the sales team with order processing, including entering orders into the system and tracking shipments.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with various departments to resolve customer issues and ensure timely delivery of products.
- Provide product information and price quotes to customers
- Ability to work within a fast-paced and team environment
Skills
- Strong background in Sales and Customer Service is essential for success in this role.
- Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
- Proficient with CRM and MS Office software with the ability to type 50 WPM.
- Strong organizational skills with attention to detail, ensuring accuracy in order processing and record keeping.
- Ability to work collaboratively within a team environment while also being self-motivated.
- Problem-solving skills to address customer concerns efficiently and effectively.
To join the team, please submit your resume to missy(@)nolljobs.com
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CSR, Customer Service, Customer Service Representative, Sales, Sales Support, quoting, quotes
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $20
