Elevator Coordinator & Dispatcher

Company Description

Founded in Southern California to provide quality and professional services to commercial elevator and escalator customers. Our team services a wide variety of customers from prestigious developers, and institutional grade investors to real estate firms and large corporate clients. With decades of experience Nomad has the resources to deliver.

At Nomad Elevator Engineering Corp., our commitment to excellence is unwavering. We understand the critical role that elevators and escalators play in the seamless functioning of commercial spaces. Our dedication to staying at the forefront of industry advancements ensures that our clients receive services of the highest standard.

Role Description

The Elevator Coordinator and Dispatcher is responsible for overseeing the daily operations. This role involves coordinating maintenance schedules, managing service requests, and dispatching elevator technicians as needed. The ideal candidate will possess strong communication skills, a keen eye for detail, and a commitment to ensuring the safety and efficiency of elevator operations. This is a full-time position located in our Redondo Beach office.

Responsibilities

·       Coordinate the scheduling and coordination of routine maintenance and inspections for all elevator systems, ensuring compliance with safety regulations

·       Monitor elevator usage and respond to service calls, efficiently dispatching technicians to address issues in a timely manner

·       Serve as the primary point of contact for elevator-related inquiries from staff and customers, providing clear and accurate information

·       Maintain accurate records of service calls and maintenance schedules

·       Collaborate with technicians and external service providers to resolve problems

·       Ensure all elevator operations adhere to safety standards and local regulations

·       Assist in training new staff on elevator operations and emergency protocols, fostering a culture of safety and responsiveness

·       Uphold high levels of customer service, addressing concerns and complaints in a professional and courteous manner

Requirements

·       Previous experience with scheduling and dispatching

·       Knowledge of IUEC Local 18 Union

·       Excellent organization and time management skills

·       Possess strong communications skills

·       Known for meticulous attention to detail and follow-through

·       Be extremely dependable and self-sufficient

·       Ability to work autonomously and has a team player

Wage & Benefits

This is a full-time hourly position with competitive pay

Hourly Range: $20-25

Work hours: 7:00-4:00

Weekends/Evenings: As needed

Health Insurance/Paid time off

To ensure the safety and well-being of all employees, this position may require occasional lifting, twisting, and sitting at a desk for extended periods. The ability to lift objects weighing 10-15 pounds is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. By applying for this position, you acknowledge and agree to the physical requirements outlined above.