What are the responsibilities and job description for the Technical Support Specialist position at Non Published?
Company Description
Non Published is a writing and editing company based out of 165 Bear Lake Blvd, Garden City, UT, United States.
Role Description
This is a full-time on-site role for a Technical Support Specialist located in Warwick, RI. The Technical Support Specialist will be responsible for providing technical support, troubleshooting, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
Non Published is a writing and editing company based out of 165 Bear Lake Blvd, Garden City, UT, United States.
Role Description
This is a full-time on-site role for a Technical Support Specialist located in Warwick, RI. The Technical Support Specialist will be responsible for providing technical support, troubleshooting, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
- Technical Support and Troubleshooting skills
- Analytical Skills
- Customer Support and Customer Satisfaction
- Strong problem-solving abilities
- Excellent communication skills
- Ability to work well under pressure
- Experience in a similar role is a plus
- IT or technical background is preferred