What are the responsibilities and job description for the Hotel Night Audit position at Noo-Kayet Development Corporation?
The Point Casino and Hotel is a premier destination offering exciting casino gaming, top-tier hotel accommodations, and exceptional customer service. As a 24/7 operation, we are seeking a reliable, detail-oriented, and customer-focused individual to join our team as a Night Auditor. This position is a key part of our overnight team, ensuring smooth operations during late hours.
Position Overview:
As a Night Auditor, you will play a vital role in managing the hotel's front desk operations during the overnight shift. You will be responsible for performing accounting and administrative duties, reconciling the day's financial transactions, and providing outstanding guest service. You'll also act as the first point of contact for overnight guests, assisting with check-ins, check-outs, and resolving any concerns or requests.
Key Responsibilities:
- Perform nightly auditing procedures, including balancing hotel accounts and preparing reports for management.
- Review and reconcile all hotel transactions (room charges, casino transactions, etc.) to ensure accuracy.
- Handle guest check-ins and check-outs during overnight hours, ensuring a smooth, efficient process.
- Respond to guest inquiries, resolve issues, and provide assistance as needed in a professional and friendly manner.
- Monitor security and safety of the hotel, reporting any incidents or concerns to the appropriate authorities.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Assist with any other tasks or duties as assigned by management.
Qualifications:
- Previous experience in a customer service or hotel/front desk role preferred but not required.
- Strong attention to detail and organizational skills.
- Basic knowledge of accounting or financial procedures.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive guest information and ensure confidentiality.
- Ability to work independently with minimal supervision.
- Availability to work overnight shifts, including weekends and holidays.
- Proficient with computer systems, MS Office, and hotel management software (experience with [name of system, if applicable] a plus).
Why Join Us?
Competitive compensation and benefits package.
Work in an exciting, fast-paced environment.
Opportunities for growth and advancement within the company.
Join a dynamic, supportive team at a leading casino hotel.
If you're looking for an overnight position that combines customer service with essential accounting tasks in a fun and vibrant environment, we encourage you to apply! We look forward to hearing from you.
