What are the responsibilities and job description for the Hotel Operations Coordinator position at Noo-Kayet Development Corporation?
About The Point Casino & Hotel
We are committed to delivering exceptional guest experiences in a fun and friendly atmosphere, while providing our team members with opportunities for personal and professional growth.
The Housekeeping Supervisor will play a crucial role in assisting the Housekeeping Manager in overseeing the housekeeping department, ensuring efficient operations and exceptional guest satisfaction.
- Main Responsibilities:
- Supervise and train housekeeping team members to maintain optimal service and hospitality levels.
- Resolve customer issues promptly to maintain high customer satisfaction and quality service standards.
- Assist the Housekeeping Manager in supervising daily housekeeping operations, training, and coaching of assigned personnel.
- Requirements:
- High School Diploma or GED required; Gaming industry experience preferred.
- Minimum 1 year experience in housekeeping operations.
- Ability to work flexible hours.
- Excellent customer service, communication, and interpersonal skills required.