HUMAN RESOURCES MGR

Description

PURPOSE OF POSITION

Responsible for the development and maintenance of equitable and effective Human Resources policies and systems that create an environment in which all personnel can be productive and meet the strategic goals of the Nooksack business enterprises.  Works within applicable federal, state, and tribal regulations and established company policies, procedures, and philosophies.

REPORTING RELATIONSHIPS

Reports Directly to:       General Manager

Supervises Directly:     Human Resources Staff

DUTIES AND RESPONSIBILITIES

1. Acts as a member of the management team to meet strategic goals.

2. Plans, implements and monitors human resources budget, and makes recommendations for cost containment and improvement.

3. Regularly provides employment related reports to executive management, including and not limited to, turnover statistics, wage and salary surveys, tribal member status, and departmental staffing. 

4. Maintains an awareness of Human Resources trends, legal, and environmental issues that impact the company.  Develops and implements effective company-wide changes to policies and procedures that respond to these issues.

5. Acts as an internal consultant to other departmental management and personnel to interpret, ensure adherence to, and compliance with established human resources related policies and procedures.

6. Reviews and recommends human resources related systems and policies to improve employee performance and improve profitability, including but not limited to, worker’s compensation, unemployment, and benefits.

7. Reviews with department management all benefit and compensation programs to ensure effectiveness, equity and cost containment. 

8. Consults legal counsel to ensure policies comply with applicable federal laws.

9. Writes and delivers presentations to Tribal Council regarding human resources policies and practices.

10. Ensures Indian Preference Polices are followed in recruitment and promotions.

11. Develops programs to assist with Nooksack Tribal members and other employees’ development to meet the strategic goals.

12. Promotes and monitors employee relations and ensures compliance with relevant employment practices and laws.

13. Maintains a competitive workforce through effective recruitment and retention strategies.

14. Strategically plans and evaluates company-wide, education, training and development needs and works with department managers to meet those needs within budgetary and operational boundaries.

15. Responsible for the development and implementation of successful employee communication, recognition, and feedback programs.  

16. Staffs, schedules, evaluates, trains, develops and monitors subordinate personnel to insure departmental effectiveness.  Interviews applicants for subordinate positions, assign work, grant overtime and early outs, discipline and train employees and recommend wage increases and promotions.

17. Such other job related duties as may be assigned by instruction from executive management.

Qualifications

QUALIFICATIONS

Required:

1. Minimum of 5 years experience in progressive Human Resources management with a broad focus in Human Resources-related areas including, but not limited to, training and development, employee relations, labor relations, recruitment, policy and procedure development and implementation, benefits, and employment law.

2. Obtain and maintain any valid, required certifications and/or licenses.

3. Ability to obtain and maintain a Nooksack Tribal Gaming Agency License and Class III Washington State Gaming License      

Preferred:

1. Certification in Human Resources or degree in social sciences.

2. Previous Indian Gaming experience.

WORKING CONDITIONS

1. Occasionally required to work in loud, crowded, and smoke-filled casino environment.

2. May be required to work nights, weekends, and holidays.

3. Occasionally travels for trainings, conferences, seminars, and meetings.

4. Speaks in front of groups of people.

5. May have to walk distances between office and casino under a variety conditions

PHYSICAL DEMANDS

1. Sits for long periods of time in front of a computer.

2. Must be able to bend and reach.

KNOWLEDGE, SKILLS AND ABILITIES

1. Knowledge of relevant federal, state and gaming laws and regulations.

2. Knowledge of benefits administration.

3. Knowledge of workers compensation process.

4. Knowledge of organizational development process.

5. Knowledge of employee development and training systems.

6. Knowledge of employee assistance programs.

7. Excellent writing skills.

8. Excellent oral communication skills.

9. Problem solving skills.

10. Excellent listening skills.

11. Multi-tasking skills.

12. Excellent organizational skills.

13. Negotiation skills.

14. Public speaking skills.

15. Computer skills, including but not limited to spreadsheets, word processing, presentation programs, HR and payroll systems and design programs.

16. Conflict management skills.

17. Strategic planning skills.

18. Project management skills.

19. Excellent interviewing skills.

20. Strong employee relations skills.

21. Excellent customer service skills.

22. Excellent interpersonal skills.

23. Ability to align human resources activities with organizational goals.

24. Ability to create an employee-centered workplace, while maintaining necessary discipline.

25. Ability to create and maintain budgets.

26. Ability coach, counsel and discipline supervisory and management personnel.

27. Ability to develop, update and communicate employment policies and procedures.

28. Ability to develop and deliver effective management training programs.

29. Ability to act as a member of the executive planning team.

30. Ability to recruit competent management staff.

31. Ability to manage conflict effectively.

32. Ability to maintain highly confidential information and operate in highly sensitive situations.

33. Ability to proactively solve problems.

34. Ability to manage multiple projects and multiple personnel.

PLEASE NOTE

The list of duties and responsibilities, requirements and licenses is not meant to be exhaustive.  Management reserves the right to revise the position description and to require that other tasks be performed when the circumstances of the position change.

Should an applicant or employee request special consideration for any particular reason, such as reasonable accommodation for a disability, the Supervisor or Manager should contact the General Manager.  At this time, the Supervisor or Manager should be able to describe, in detail, to the General Manager, the Essential Functions of the job involved in the request.  

Managers are legally considered agents of the company and as such are responsible to act in a manner that best represents the best interests of Nooksack Northwood Casino and its employees.  They are personally accountable for their words and actions to outside agencies. Managers are required to work with the established philosophies and guidelines of Nooksack Northwood Casino and have the responsibility to meet the expectations of senior management.