Customer Development Manager, Mass and Drug

POSITION SUMMARY

The Customer Development Manager, Mass and Drug, is responsible for overseeing business activities for assigned accounts in these classes of trade. The Customer Development Manager coordinates sales distribution through Mass and Drug accounts by setting and determining business objectives, pioneering and cultivating retail venues that align with Nordic Naturals' business objectives. The candidates is responsible for establishing promotional programs, sales goals and providing general oversight and strategic management for national key accounts as specified by Nordic Naturals Sales Management. This role works with national customers in the Mass and Drug channels, and requires 5 years of account management experience at Walmart, Costco, and / or Sam's Club.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement : To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Function Statement(s)

• Work with Director of National Accounts, Retail to create short and long-term sales strategies for assigned national key accounts in the Mass and Drug channels to promote the Nordic Naturals product line
• Assist in establishing and delivering annual sales targets and ensuring continued growth and profitability of brand with key accounts
• Develop and manage relationships with key accounts through in-person meetings and regular communication
• Support retailers in creating demand at the consumer level through effective collaboration with corporate marketing team and Brand Manager.
• Guide Strategic Sales Support team to ensure promotions, co-op, and demos are set up in accordance with key account plans
• Responsible for the development of sales presentations utilizing corporate and key account templates whenever required
• Provide data driven analysis as needed to ensure sales initiatives are properly executed and perform to expectations
• Understands and tracks trade spend ROI for the purpose of determining successful strategies and future direction
• Assist in the creation of, and oversee, yearly key account promotional budgets necessary for growing and maintaining the business
• Negotiate contracts and agreements with assigned key accounts as necessary and ensure compliance with all SOP's and company policies
• Maintain and organize all category review periods for Retail accounts and drive business and new item submissions forward accordingly
• Represent company at trade shows and association meetings and other key account venues to promote brand and products
• Provide solutions for any challenges that arise throughout the course of business and make recommendations to Director of Sales, Retail using data to support decisions wherever possible
• Provide monthly and quarterly key account updates to Retail sales and management team and participate in webinars and annual sales meetings as needed
• Attend department meetings at corporate headquarters as requested
• Field key account operations, accounting and other business inquiries
• Provide product forecasts for all new product launches, new item submissions and other promotional inventory needs
• Other duties as assigned

POSITION QUALIFICATIONS

Competency Statement(s)

SKILLS & ABILITIES

Computer Skills

Must be proficient in MS Office Suite, most importantly Excel, and have experience working with key account portals

Other Requirements

BA / BS Business Administration or other equivalent degree : 5-7 years of Sam's Club, Costco and Walmart account management experience, supplement experience a plus.

Pay, Benefits & Perks :

The estimated annual pay for this role is $120,000 to $140,000 plus bonus which could bring the total compensation between 160k to 190k. This pay is an estimate and the exact compensation may vary depending on an applicant's location, skills, prior experience, professional qualifications, and other relevant factors. Additional compensation may also include incentive compensation (i.e. bonus or commission) if applicable.

At Nordic Naturals, 'step one' toward achieving our goal of a healthy world is taking care of our family of employees. We offer a comprehensive and attractive benefits program to employees and eligible family members. Our benefits & perks include the following :

Nordic Naturals is an equal opportunity employer. A pre-employment drug screening and background check are conditions of employment.

At Nordic Naturals, we're committed to delivering the world's safest, most effective nutrients essential to health. Our award-winning omega-3 fish oil and other foundational nutrients are research supported, expertly formulated, rigorously tested, proven effective and, best of all, great tasting. With products for the whole family, we deliver the nutrients essential for healthy living.

Nordic Naturals has been revolutionizing omega-3s since 1995, pioneering a new definition of fish oil as it relates to purity, freshness, taste, and dosage. Headquartered in Watsonville, CA, the company has expanded beyond solely omega-3s and offers complementary, foundational nutrients essential to health. Our portfolio, which is distributed to over 35 countries, includes more than 200 products in a variety of flavors and formulations for adults, kids, athletes, and pets. Family owned; Nordic Naturals works passionately to see generations of healthier, happier people around the world.

Salary : $120,000 - $140,000