What are the responsibilities and job description for the Customer Sucess Manager/Operations Program Manager position at Noregon Systems, LLC?
POSITION SUMMARY:
The Customer Success Manager (CSM)/Operations Program Manager (OPM) is responsible for ensuring the successful deployment, utilization, and ongoing support of JPRO and OEM service bay diagnostic tools (SBDT) for fleet customers. By focusing on customer success strategies, the CSM builds strong customer relationships, ensures customer satisfaction, and drives value in Noregon's products and services.
