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Heavy Duty - Heavy Equipment Subject Matter Expert

Noregon Systems
Greensboro, NC Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/18/2025

Please reach out to the Recruiter for this position and include your Resume and the Title of the position you are applying for! The recruiter for this position is :

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

The Heavy Duty – Heavy Equipment Subject Matter Expert will support the company’s technical needs in identifying, creating, and maintaining viable solutions for the marketplace.

Location : Greensboro, NC | Type : Full-time, Exempt | Salary : $60,000-$80,000

Accountability Summary :

  • To Customers : Provide courteous and prompt service in a friendly and professional manner.
  • To Employees : A team member who supports their team as well as other departments and teams.
  • To Owners : Represent the company’s image consistent with our mission, vision, and values.

Key Responsibilities :

  • Act as the expert in areas of automotive, commercial vehicle, or heavy equipment diagnostic tools.
  • Ability to read and understand schematics and wiring diagrams.
  • Work as part of the Content Management Group to produce innovative features in Noregon products that present industry leading ROI to our customers.
  • Provide input to monthly product boards on various analysis as requested.
  • Provide subject matter expertise to Product Managers with respect to appropriate information and information flow within Noregon Products to ensure product features are well thought out.
  • Supervisory Responsibilities :

  • This position will not have supervisory responsibilities.
  • This job operates in a professional office environment. The role routinely uses standard office equipment.
  • Education / Experience Required :

  • Associate degree in an Automotive or Diesel technology or related field.
  • Experience in working with automotive / commercial vehicle / heavy equipment network protocols, specifically data and diagnostic layers required.
  • 5 years of experience as technician in automotive, commercial vehicle, or heavy equipment industry required.
  • ASE certification preferred.
  • Additional Eligibility Requirements :

  • Excellent attention to detail and organizational skills.
  • Excellent written and oral communication skills.
  • Ability to work well in a team environment.
  • Ability to effectively communicate with both internal and external customers.
  • Process-oriented.
  • Ability to think and work independently.
  • Strong knowledge of database tools a plus-not required.
  • Strong reasoning skills.
  • Physical Requirements :

  • This is largely a sedentary role; however, some on- and off-site vehicle testing and / or demonstration may be required. This would require the ability to enter heavy-duty trucks or equipment and gain access to various components as needed, in addition to standing, walking, reaching, kneeling, bending, and stooping, as necessary.
  • Basic motor skills and manual dexterity for extensive computer usage are required.
  • Sitting for extended periods of time is required.
  • Talking, hearing and close vision abilities are required.
  • Ability to occasionally lift 50 pounds.
  • Stress may occur with changing priorities, tight deadlines, and long hours.
  • Travel Requirements :

  • Up to 15%
  • Company Information :

    Noregon specializes in creating custom software solutions and products for the commercial transportation and military industries. In addition to in-shop diagnostic solutions for the commercial fleet and repair industry, Noregon provides expertise in e-business, client-server, & embedded applications along with onboard vehicle network development.

    Ready to make the next move?

    Resumes can also be emailed to Noregon Systems, Inc. at jobs@noregon.com or faxed to (336) 615-8564.

    Disclaimer : The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer. Noregon Systems, Inc is an EO Employer AA : M / F / Veteran / Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

    Questions?

    Interested in joining our team but have questions? Contact our recruiters at hr@noregon.com.

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    Salary : $60,000 - $80,000

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