What are the responsibilities and job description for the Service Delivery Expert - Dorchester County position at Norfolk Southern Corporation?
Job Summary
We are seeking a highly skilled Service Specialist to join our team at Norfolk Southern Corporation in Dorchester, SC. The successful candidate will be responsible for providing exceptional service in maintenance of facilities, grounds, and forestation.
Key Responsibilities:
- Customer Service: Participate in customer-facing activities, including proactively resolving issues and providing support to clients.
- Maintenance and Repair: Perform routine maintenance tasks to ensure the safe and efficient operation of facilities and equipment.
- Forestation and Grounds: Maintain and improve the condition of forested areas and grounds, ensuring compliance with regulatory requirements.
Required Skills and Qualifications:
- Technical Knowledge: Possess strong knowledge of maintenance procedures, safety protocols, and environmental regulations.
- Communication Skills: Effectively communicate with colleagues, management, and external stakeholders to resolve issues and provide updates.
- Problem-Solving: Demonstrate strong problem-solving skills, identifying and addressing potential issues before they impact operations.
Benefits:
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
