NSU Director of Administrative Operations

Title: NSU Director of Administrative Operations

State Role Title: Professional - Lecturer

Hiring Range: Commensurate with Credentials and Experience

Pay Band: UG

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: www.nsu.edu

Recruitment Type: General Public - G

Job Duties

The Director of Administrative Operations oversees the day-to-day responsibilities for coordinating administrative processes and providing executive-level, confidential, and detail-oriented administrative support to the Director of Athletics, senior level athletics staff members, university officials, student-athletes, and the public; to include travel, electronic communication, and traditional correspondence. This position will support the Director of Athletics in external and internal committees’ preparation, projects and speaking engagements and assist the Director of Athletics by providing research and reports on athletics department strategic initiative. The Director of Administrative Operations will also serve as a liaison to the MEAC Conference Office, NCAA, and other external and internal committees on which the Director of Athletics serves. This position will report directly to the Director of Athletics.

Duties include but are not limited to:

• Providing administrative knowledge to develop successful office standards and will be responsible for screening and directing phone calls and visitors.
• Maintains the Director of Athletics calendar including scheduling and coordinating leadership team meetings.
• Prepares, processes, and tracks payroll forms, onboarding paperwork, invoices, affiliation agreements, and other forms.
• Will assist game day operations and serves as an event coordinator for department meetings and athletics special events to prepare and deliver positive experiences for student-athletes, alumni, and fans.
• The individual must regularly lift and/or carry up to 20 pounds and occasionally lift and/or move up to 30 pounds.
Supervises and trains work-study students as needed. Provides backup to other support staff.

Minimum Qualifications

1. Candidate must have a Bachelor’s Degree.
2. Candidate should have at least three years of related experience in administrative operations.
3. Strong time management, organizational, and attention to detail skills.
4. Demonstrated ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
5. Proficient with Google and MS Office, including Excel, and able to learn and utilize new software programs.
6. Experience with virtual meeting platforms such as Zoom and Microsoft Teams.
7. Excellent oral and written communication.

Additional Considerations

1. Minimum three years’ experience working in college athletics department/conference office/Higher Education
2. Master’s Degree preferred
3. Experience with managing or hosting athletic/special events

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Norfolk State University

Phone: 757-823-8160

Email: No email address is needed.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.