What are the responsibilities and job description for the Sales Manager position at Normal Marriott?
Hotel:
Normal Marriott201 Broadway AveNormal, IL 61761Sales ManagerFull timeStarting Compensation
$19.56 - $27.91Expected Job Closing Date:
2025-04-14Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.
Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence.
Job Description
Salary: $22.84 per hour bonus eligibility!
At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.
We are looking for a highly engaging and motivated individual with experience in driving sales for hotels or resorts to join our team as a Sales Manager. This role is a key position that will be responsible proactively soliciting room revenue and increasing production of existing special corporate/preferred accounts.
Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.
How this role helps us to live our six values:
Service:
- You will engage with guests to ensure their stay is going well
- Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction
- Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
- You will navigate clients through the sales process including qualifying, negotiating, closing and detailing group and/or catering leads
Perseverance:
- You will develop your knowledge and skills continuously to learn new and effective sales techniques
- You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events
Inclusion:
- You will be committed to the equitable treatment of all associates
Respect:
- You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success
Innovation:
- You will be creative in how you solicit, negotiate, and confirm new and repeat business
- You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access
Teamwork:
- You will work as a team to accomplish the goal of resort/hotel
- You will help maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner
- You will be open to any and all other work as needed to help accomplish the goal of the hotel/resort
What do we look for in someone to be successful in this role?
- 1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience
- High School Diploma or Equivalent or 2 years of college or 2 years in a sales& marketing, front office, or other supervisory position
- Proficient in Microsoft Office
- Experience with Delphi, FDC, and/or Marriott CI/TY
- Excellent written and oral communication skills
At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.
Including:
✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer
But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70 hotels nationwide, you can grow your future the way you want.
Ready to take the next step? Join a team that values you and your future!
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Salary : $23