What are the responsibilities and job description for the Hotel Front Desk Attendant position at North 40 Capital LLC?
Job Description
Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Weekend availability is a requirement for this role.
Compensation :
16.75 - $17.75 Hourly
Responsibilities :
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Bookkeeping : keep accurate records of all hotel guest account information
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Field customer complaints when necessary
Qualifications :
About Company
At North40 Capital LLC, we are focused on developing the potential in people and places. We are a local real estate development company that focuses on projects where we can provide what we call “Impact Value” (The positive impact that our developments can have on people’s lives).
We offer competitive pay and a rewarding career path.
Salary : $17 - $18