What are the responsibilities and job description for the Sales Coordinator position at North American Coating Labs?
North American Coating Laboratories (NACL) is seeking a Sales Coordinator to support our growing sales team. This role is critical in sales support and customer engagement, ensuring a seamless sales process from quoting to order fulfillment.
Ideal for candidates with a bachelor’s degree and 1-3 years of experience in sales support, customer service, or administrative roles within a technical or manufacturing environment.
What You’ll Do:
· Sales Support & Quoting – Prepare and manage quotes, track purchase orders, and follow up with customers to ensure accuracy.
· Customer Communication – Respond to inquiries, provide product information, and build strong client relationships.
· Order Processing & Coordination – Work with internal teams to ensure smooth order fulfillment and timely updates to customers.
· CRM & Data Management – Maintain accurate customer records in HubSpot and track sales activities.
· Process Improvement – Identify ways to streamline quoting, customer communication, and sales workflows.
Who You Are:
· Detail-Oriented & Organized – Able to manage multiple tasks while ensuring accuracy.
· Strong Communicator – Excellent verbal and written communication skills.
· Customer-Focused – Ability to engage with clients professionally and efficiently.
· Tech-Savvy – Comfortable with CRM systems, Microsoft Office (Excel, Outlook), and sales tools.
· Self-Motivated – A proactive approach to problem-solving and teamwork.
Required Qualifications:
· Bachelor’s degree in Business, Communications, or a related field
· 1-3 years of experience in sales support, customer service, or administrative roles
Preferred Qualifications:
· Experience in a technical, manufacturing, or optical-related industry is a plus
· Familiarity with HubSpot, CRM systems, or quoting tools is helpful
Why Join NACL?
· Industry Leader in Optical Coatings – Work with cutting-edge technology in aerospace, medical, and consumer electronics.
· Career Growth & Stability – Be part of a growing team with long-term career potential.
· Great Work Environment – Collaborative, innovative, and team-oriented.
· Comprehensive Benefits Package – Including:
o Health, Dental & Vision Insurance
o 401(k) with Company Match
o Paid Time Off, Sick Days & Holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status or any other characteristic protected by law