What are the responsibilities and job description for the Treatment Plan Coordinator position at North American Dental Group?
Overview
Corner Dental
Treatment Plan Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Hours of Operation
Monday: 7:45am-5:00pm
Tuesday: 8:45am-6:00pm
Wednesday: 7:45am-5:00pm
Thursday: 7:45am-5:00pm
Friday: 7:45am-5:00pm
(2) Saturdays a Month: 7:45am-1:00pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
- Answers incoming calls using proper telephone etiquette and responds to telephone inquiries from potential patients.
- Assists the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services.
- Case presentation and acceptance including chair-side treatment planning.
- Friendly, professional, organized, work with a sense of urgency, and able to manage multiple tasks throughout the day.
- Conducts treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans.
- Schedules, reschedules, and confirms new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care and working to maintain full schedules and maintain office schedule flow.
Qualifications
So How Can You “Fill” This Role?
- Bachelor’s degree in a related field OR 4 years of related experience
- Experience managing in dental or another fast-paced, highly interactive customer service atmosphere
- Strong computer skills, knowledge of Microsoft Office programs, and ability to learn new programs
- Experience with Medicare, Medicaid, or other insurance preferred
Benefits:
- Health, Dental and Vision Insurance (Full-time employees)
- Healthcare Spending Account
- Paid Time Off
- 401k
- Voluntary Life & Disability Insurance
- Referral Program
- Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
