What are the responsibilities and job description for the NORTH AMERICAN TRAILER-TRUCK SHOP SERVICE ADVISOR position at North American Trailer Sales LTD?
Description
We are a Minnesota based family-owned business with our main location in Inver Grove Heights, MN. We are hiring a 2nd shift Service Advisor for our Truck Shop. This position handles the day-to-day supervision of shift operations and technicians. We are looking for someone with mechanical aptitude; detail oriented; willing to jump in and help out where needed; and strong computer skills with a great work ethic.
SHIFT:
2nd Shift, Monday- Friday, 3pm- 12am
BENEFITS:
Industry leading pay and benefits, paid weekly, overtime opportunities, PTO rollover, $50,000 life insurance policy gifted to all FT employees, 401k with a company match, career advancement programs, awesome company events, HUGE tech referral bonuses, plus so much more!
WAGE: $25- $38/hr (varies based on skillset and experience)
The essential duties include:
•Provide leadership and direction to the technicians
•Evaluate technician’s skillset and provide training as needed
•Assist technicians in locating parts / job related issues
•Schedule shift work
•Call in customer repairs and approvals / unit updates
•Organize shift with parts to pick up and vehicles for repair
•Create estimate (if needed) and invoice repair orders in a timely manner
•Related activities that promote the goals of the Organization
Requirements
We'd love to have you as part of our team. The ideal candidate would have the following skills:
- Willingness to jump in and help out where needed
- Attention to details
- Repair and shop operation knowledge
- Good customer service skills
- Good computer skills
- Exceptional organizational skills and ability to multi-task
- Able to receive feedback on operations from Techs / Service Writer
- Good written and verbal communication skills
- Reliability and a dedication to be a hard worker
- Ability to work independently maintaining a safe, efficient and friendly work environment
- Honesty and respect
Most importantly, we are looking for someone who fits with our company values:
- Values people
- Gives people with strengths the opportunity to exercise them
- Doesn't treat lack of success as failure
- Is very affirming and brings out the best in others
- Values and gives high quality
- Works hard
- Sees opportunities and integrates with existing business
- Is a good communicator
- Is humble
- Assumes responsibility for actions and commitments
- Attends to details
- Attends to operations
- Is competitive
A little about who we are:
Founded in 1982, North American Trailer is a distributor of quality branded parts, complete heavy-duty truck and trailer service, tank trailer service, mobile service, emergency service and tank/trailer sales. We have a brand-new state of the art facility in Inver Grove Heights, MN. We specialize in the repair of medium and heavy duty (class 4-8) trucks, school buses, commercial buses and RVs. We utilize the best computers and software to aid in the diagnostic and servicing of the equipment. North American Trailer is affiliated with Blaine Brothers, Inc. Offering 24-hour service, 365 days a year. At North American Trailer our clients are treated with honesty and respect.
Please apply online at our website - https://natrailer.com/ or through Indeed.
Military Friendly. Veterans are encouraged to apply.
North American Trailer is an EEO/AA/Minorities/Women/Vet/Disability Employer.
Salary : $25 - $38
