Front Desk Coordinator

Job description

Front Desk Coordinator - 40 Hrs Per Week

North Austin Physical Therapy - Cedar Park Location

North Austin Physical Therapy is a privately-owned Physical Therapy with clinics located in Leander and Cedar Park. Our team is growing, and we are seeking a dynamic team player as a part-time front desk coordinator. Medical Office/Physical Therapy front desk knowledge and experience is preferred but not required. Must have an outgoing personality mixed with professionalism and organization.

Our practice takes a family-centered and personalized approach to rehabilitation and is dedicated to being the gold standard for exceptional care with outstanding client relationships. As the front desk coordinator is the first point of contact for all patients, they are an integral part of the clinic’s vision. The position is responsible for greeting patients, answering phones, scheduling appointments within the office, completing administrative processing (insurance authorizations and verifications), reports, and record keeping. We seek an individual who is personable, naturally friendly, bright, inquisitive, and an excellent communicator. The ability to think outside the box, problem solve, and prioritize is essential.

Our team greatly values the professional and personal development of each team member. We also like to have fun and create a happy, relaxed environment for staff and patients!

Essential Job Functions/Qualifications

• Ensure the office delivers quality and compassionate care to every patient
• Responsible for the operational readiness, appearance, and presentation of the office
• Compassion and high level of customer service for our patients and staff without question
• Team building skills; organizational and staff development skills
• Strong interpersonal and communication skills
• Well-developed analytical and problem-solving abilities
• Ability to read and interpret reports, write reports and business correspondence
• Able to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines
• Supports the marketing campaign in building relationships within the medical and non-medical community.
• High degree of initiative, accountability, and independent judgment
• Professional manner and appearance at all times
• Proficient computer and typing skills and software knowledge (WebPT experience is preferred)
• Must have exceptional oral and written communication skills
• Able to demonstrate excellent phone etiquette
• Able to work independently and take initiative
• Must be able to manage time
• Requires the ability to multitask

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Medical office: 1 year (Required)

Ability to Relocate:

• Cedar Park, TX 78613: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $22