What are the responsibilities and job description for the Pharmacy Clerk position at North Caddo Medical Center?
Pharmacy Clerk Job Summary
We are looking for a Pharmacy Clerk to provide excellent customer service to our clients. In this position, you will answer phone calls, greet customers, take prescriptions, confirm insurance information, and handle payments when the order is ready. When not working with customers, you will review inventory and help keep our shelves stocked and organized. Our ideal candidate has at least one year of retail or customer service experience, preferably in a pharmacy, and is familiar with medical terminology.
Pharmacy Clerk Duties and Responsibilities
- Greet customers as they come to the pharmacy
- Answer phone calls from patients, medical providers and third parties
- Collect payment and insurance information
- Verify prescriptions orders with respect to names, number of orders per bag before the sale
- Keep the shelves and work area organized and clean
- Make regular inventory check for outdated products
- Receive inventory and check delivery for correctness
- Ensure confidentiality and privacy of Personal Health Information (PHI) as needed by HIPAA
- Support pharmacists and technicians as required to assure effectual and full production for shift
Pharmacy Clerk Requirements and Qualifications
- High school diploma or GED certificate
- Strong customer service and communication skills
- Cashier or customer service experience, preferably in a medical or pharmacy setting
- Organizational skills
- Familiarity with medical insurance claims