What are the responsibilities and job description for the Director of Residence Life position at North Carolina Central University?
Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress.
Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.
An opportunity awaits you at NCCU, where your purpose can take flight.
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Primary Function of Organizational Unit
Residential Life is responsible for providing a safe and supportive community for North Carolina Central University students through services, programs, and high-quality facilities focused on student success.
Primary Purpose of Position
The Director of Residential Life provides strategic leadership and vision for the Residential Life Department in alignment with the university’s mission and divisional strategic goals. This position fosters a safe, supportive, and developmentally enriching residential environment that enhances student success and contributes to the holistic development of students. By collaborating with campus and community partners, the Director ensures a high-quality residential experience while overseeing operations, policies, crisis response, and long-term planning for campus housing
Required Knowledge, Skills, and Abilities
- Experience in data analysis and report generation using Microsoft Excel, including proficiency in spreadsheets, pivot tables, charts, and data visualization tools to support decision-making and operational efficiency.
- Commitment to delivering exceptional customer service, with the ability to resolve student and parent concerns efficiently.
- Must be knowledgeable of Association of College and University Housing Officers – International standards for residential programs.
- Must be knowledgeable of Council for the Advancement of Standards in Higher Education standards for residential programs.
Minimum Education/Experience
- A minimum of 5 years progressive experience and a history of transformational leadership at a senior level in the area of
- residential life at a mid to large scale higher educational institution with a diverse body of faculty, staff and students.
- Masters degree in Higher Education or comparable academic discipline is required.
- Experience with managing complex multi-million-dollar budgets.
- Experience with living facility operations, capital planning, and facility maintenance.
- Experience with program development, student development, and staff development.
- Experience with business operations and revenue generating.
- Experience with the development and implementation of Living Learning Communities.
- Experience with managing P3 Residential projects
- Preferred experience with Housing Management Systems (Housing Cloud, Mercury, etc)
