Operations Support Specialist

The North Carolina Community Foundation brings together generous people and connects them to causes and organizations they care about, with a focus on inspiring lasting and meaningful philanthropy in the state’s rural communities.

With $460 million in assets, NCCF sustains nearly 1,300 endowments and partners with donors and a network of affiliates in 60 counties to strengthen our state. By stewarding and growing donors’ gifts, NCCF makes a powerful impact through a robust grants and scholarships program, awarding over $300 million since 1988.

We are currently seeking a qualified candidate to fill an operations support specialist role.

The Operations Support Specialist will provide a range of administrative and clerical duties supporting community investment functions, including grants and scholarships. This is a full-time administrative position based at the Foundation’s headquarters in Raleigh. The Operations Support Specialist embraces and models values of diversity, equity, inclusion and belonging across all NCCF operations as we advance our mission.

Core responsibilities include:

• Administrative support for the Community Investment department, including Grants and Scholarships and Program Officer teams.
• CRM data entry, maintenance, reporting and document management.
• Grants and scholarships application vetting and processing.
• Internal communication with staff.
• Shared drive document management.
• External communication with stakeholders including Outlook email and website portal submissions.
• Process documentation and training.
• Cross functional project coordination, support, and collaboration.
• Technical support for in-person, virtual and hybrid meetings.
• Event support and scheduling.
• Provide front desk coverage and mail processing in rotation with other operations support team members, answering main office phone and other administrative duties as needed.
• Other duties as assigned

The successful candidate will demonstrate:

• Proficiency in MS Office, CRM/database, and presentation tools.
• Application of analytical thinking to diagnose issues using a systemic and methodical approach.
• Ability to maintain mutually beneficial partnerships with other functions.
• Ability to communicate at a high level and negotiate a wide range of topics while providing excellent customer service.
• Experience using skills and tools to develop, maintain, and strengthen partnerships.
• Proven ability to implement changes provided by management.
• Demonstrated ability to support innovation.
• Proven contributions to continuous process improvement initiatives.

Qualifications:

• High School Diploma or GED
• Experience in philanthropic/nonprofit sector administrative support, including three or more years of work experience.

We offer a comprehensive benefits package and the opportunity to work with a committed, engaged team. The hiring range for this position is $48,000 to $54,000, depending upon qualifications and experience. NCCF is an equal opportunity employer.

Are you the ideal candidate? Please email cover letter and resumé to recruiter@nccommunityfoundation.org.

Deadline for submittal is Jan. 17, 2025. No phone calls, please.