What are the responsibilities and job description for the Employee Relations Representative position at North Carolina Dept of Transportation?
Description of Work
- Provide consultation/counseling on how to address unsatisfactory job performance, unacceptable personal conduct, and workplace disputes;
- Investigate complaints, grievances, and allegations of workplace violence;
- Recommend appropriate employment actions to maintain a productive work environment with balance and fair treatment of employees and management;
- Assist with preparing formal disciplinary actions to ensure that actions are properly documented and supported;
- Conduct training on ER policies, procedures, and practices; and
- Demonstrate consistent and timely customer service.
The office workstation will be within the regional territory of either Division 9 (Winston-Salem) or Division 10 (Albemarle), depending on available office space and where the recommended applicant lives. Office locations include:
Division Ten Office
Independence Transportation Park Office
Division 9 Office
This position is deemed eligible for hybrid telework under the NCDOT telework policy.
This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.
Knowledge, Skills and Abilities / Competencies
- Knowledge of the State Human Resources Disciplinary Action Policy, Grievance Policy, and Separations Policy
- Knowledge of employment law, Merit-Based Hiring Policy, Employee Assistance Policy, the State Human Resources Performance Management Policy, and best practices in employee relations;
- Demonstrated ability to interpret and apply federal and State HR laws, policies, and practices governing HR;
- Demonstrated ability to effectively communicate employee relations law, policy, and procedures, verbally and in writing with a variety of individuals; and
- Demonstrated ability to draft detailed, analytical, accurate disciplinary actions and other documents in accordance with standards, with attention to detail, with proper grammar and style, and with accurate distillation of multiple sources of documentation.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
Bachelor’s degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required; or high school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources, or equivalent combination of education and experience.
Supplemental and Contact Information
Carolyn Childers
919-814-2157
Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.
NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.
