What are the responsibilities and job description for the Crew Leader I position at North Carolina State University?

Job Posting Information

Posting Number	PG194398SP
Internal Recruitment	Yes
Working Title	Crew Leader I
Anticipated Hiring Range	$38,500 - $40,585
Work Schedule	4:00 a.m. - 12:30 p.m., Monday - Friday
Job Location	Raleigh, NC
Department	Environmental Services - Housekeeping
About the Department	The North Carolina State University Facilities Division ensures that the campus's physical environment supports the university's mission 24 hours a day, 365 days a year. Our diverse team of approximately 900 dedicated professionals plans for current and future needs, builds high-impact facilities, and maintains the campus. Join one of the largest and best employers in the state and help shape the future of our campus community! As a Pack member, you can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more!
Essential Job Duties	Join our dynamic Environmental Services team as a Crew Leader I, where you'll lead essential projects, such as power washing entrances, window washing, waxing floors, and more. This role offers an exciting opportunity to guide a dedicated team, ensuring the cleanliness and functionality of campus spaces. You will be responsible for coordinating daily operations, resolving maintenance issues, and delivering excellent customer service. Key responsibilities and duties include but are not limited: Lead projects, including power washing, window washing, floor waxing, and re-lamping fixtures and dispensers Inspect and verify maintenance discrepancies and ensure timely resolution Provide support to other zones as needed, filling in for vacant positions or absenteeism Collect and submit timesheets within established timelines Perform critical duties during adverse weather or emergencies as assigned Complete accident reports within 24 hours of an incident Assist with equipment inventory and maintain monthly inventory of storage closet supplies Submit supply orders for manager approval to ensure adequate stock levels Train new employees, ensuring they understand tasks and safety protocols Transport employees to various locations for assignments Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently Address and resolve customer requests via radio communications, work orders, and direct interactions *Please note that this posting is for current permanent NC State University employees only.*
Other Responsibilities	This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule This position may assist with snow and ice removal under the direction of a supervisor

Qualifications

Minimum Experience/Education	Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.
Other Required Qualifications	Must be able to lift a minimum of 60 pounds continuously and 90 pounds occasionally Must be able to use standard housekeeping equipment such as auto-scrubbers, burnishers, and power washers in addition to performing minor repairs on these and other small equipment Must be able to communicate effectively with supervisor and the general public. Must be able to follow instructions and other communications regarding assignments and other matters
Preferred Qualifications	Experience performing housekeeping duties in a university or commercial environment Preferred training includes MarketPlace (Supply Ordering/Req. Mgmt.), inventory management & control, budgeting, Wolf Report, timesheet management, SOP development, data security, phone etiquette, and intermediate proficiency in MS Excel/Google Sheets, MS Word/Google Docs, and MS PowerPoint/Google Slides
Required License or Certification	Valid driver's license required Must be able to obtain a valid NC driver's license within 60 days of hire and it must be maintained
Valid NC Driver's License required	Yes
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	12/20/2024
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	01/07/2025
Notice to Applicants	Please include all relevant employment history on your application. Any employment history you mention in the supplemental questions or resume, MUST be listed in your employment history on your application.
Special Instructions	*Please note that this posting is for current permanent NC State University employees only.*

Position Details

Position Number	00040286
Position Type	SHRA
Position Classification Band Title	Building Environmental Services Technician
Position Classification Band Level	Advanced
Position Classification Salary Range	$ 33,540 - $ 47,847
Salary Grade Equivalency	GN04
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	445080 - Environmental Services
AA/EEO	NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Salary : $33,540 - $47,847

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